05 de setembro de 2017Sunnyvale, Calif.— September 5, 2017—Retrospect®, Inc., makers of award-winning Retrospect Backup & Recovery software, today announced website updates to enhance their partner program with a new partner portal for easy, secure access to customer history and a redesigned Partner Locator with Google Maps integration.
The new partner portal allows every partner to log in to Retrospect.com and see their customers' entire Retrospect purchase history. Secured with industry-standard SSL encryption, partners can view contact details, annual support and maintenance (ASM) contracts, and licenses for any of their Retrospect customers, with a dashboard view on the customers that need to renew their annual support and maintenance (ASM) subscriptions. With built-in integration with the Upgrade Wizard, partners can see their customers' upgrade and renewal information with one click.
In addition, the portal includes details on their contact information displayed on Retrospect.com and a list of their contact details. With the portal, partners can stay up-to-date on every customer and spot any issues in their own public contact information.
Along with the new partner portal, Retrospect.com now includes a partner locator with Google Maps integration. Partners are pinned on Google Maps for each region of the world, so that customers can instantly find the closest partner to their business. The partner directory also now displays each partner's expertise–Windows, Mac, Linux, Virtual, or Cloud–to help customers pick the best partner for their business's unique needs.
“Retrospect's new partner portal enables me to keep track of every client and ensure they're all up-to-date with the latest release of Retrospect. With licenses, support contract dates, and contact details, all of my clients' information is a click away,” said Michael Henneke, Clarus APS.
“We're thrilled to unveil the partner portal to our growing community of resellers, service providers, and consultants,” said Jean-Christian Dumas, Vice President of Worldwide Sales. “The portal gives them complete access to all of their customers' details and helps them manage annual support and maintenance contracts.”
To sign up for the Retrospect Partner Portal, visit https://www.retrospect.com/partners.
O software de backup e recuperação da Retrospect oferece às pequenas e médias empresas a confiabilidade, facilidade de uso, energia e flexibilidade necessárias para proteger dados críticos em redes de plataformas mistas. O Retrospect oferece backups locais e externos, restaurações pontuais precisas, desduplicação em nível de arquivo, gerenciamento remoto do iOS de vários servidores de backup, restaurações iniciadas pelo usuário final e suporte ao cliente líder do setor. Com mais de duas décadas de experiência testada em campo e milhões de usuários em todo o mundo, o Retrospect atende às necessidades de organizações que exigem o mais alto nível de capacidade de recuperação.
A Retrospect se dedica a fornecer ferramentas confiáveis de backup e recuperação para profissionais e empresas de pequeno a médio porte. Para mais informações, acesse retrospect.com.
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