Auto Launching Guide for Retrospect for Windows

Resources


Starting with Windows Vista/Server 2008 Microsoft made a change where Windows will no longer allow services/programs to interact with the user and introduced User Account Control. With Retrospect this means that when Retrospect auto launches Windows puts Retrospect into a protective desktop environment where the user will not be able view and control Retrospect. We recommend that Retrospect be left open and minimized in this case but if you want Retrospect to auto launch here is a guide on how to accomplish this.

If you need to backup SQL, Exchange, or backup to/from a network share you need to set Retrospect to run as a specified user under Configure>Preferences>Execution>Security. Ideally you should set Retrospect to run as the default Administrator account that gets created when you install Windows or when you setup your domain. If you are unable to run Retrospect as this account (SBS editions of Windows disables this account by default for example) you will need to disable User Account Control.

If you create a Retrospect RBU account for Exchange and SQL backups, you will need to disable User Access Control in order for Retrospect to Autolaunch. If you use the default Administrator account and add it to the required Exchange/SQL groups, you will not need to disable UAC.

If you do not need to backup SQL, Exchange or a network share you can set Retrospect to run as the logged in user (Default in Retrospect) and Retrospect will auto launch as the Local System account. You will not need to disable UAC in this case.

Windows 2012/Windows 8

UAC is no longer disabled when setting it to Never Notify in Windows Server 2012 and Windows 8, you have to disable it within the Local Security Policy within the OS to get Retrospect to auto launch when running as a specified user. To do this you need to go to the Administrative Tools within the Control Panel, launch Local Security Policy, Expand Local Policies, click on Security Options, look for “User Account Control: Run all administrators in Admin Approval Mode” and disable it. You will need to reboot the machine.

* Note if you disable UAC Metro apps will not be usable.

Configuration Guide

For Windows Server:

  1. First you must enable the default local Administrator.

  2. Head to Control Panel > Administrative tools > Computer Managment > Local Users and Groups > Users

  3. Right click user account called Administrator with the description of “Built in account for administrating the Computer/Domain” and click Properties.

  4. Uncheck the “Account is disabled” checkbox and click OK.

  5. Now right click on the account again and choose “set password”. Choose to proceed Set a very strong password for this account

  6. Now within Retrospect head to Configure > Preferences > Security and click the “Always run Retrospect as the specified user” radio button.

  7. Fill in the Administator credentials and click OK.

For Windows Home:

  1. Open up a command prompt run as Administrator.

  2. Enter: net user administrator /active:yes

  3. After entering the above you will need to set the password for that Administrator account.

  4. Enter: net user administrator [Password] In this case [Password] should be substituted for the actual password

  5. Now within Retrospect head to Configure > Preferences > Security and click the “Always run Retrospect as the specified user” radio button.

  6. Fill in the Administator credentials and click OK.


Last Update: June 27, 2018