Forums Support

Communication errors with VXA-320 tape drives

Resources

Some VXA-320 tape drives respond to a different command length than other VXA-320 drives. Unfortunately, Retrospect cannot resolve this difference without user intervention. If your VXA-320 drive exhibits communication problems with Retrospect, such as “incorrect scsiServiceResponse” messages displaying in the Mac OS X system log (viewable with the Console application in /Applications/Utilities/), then you will need to edit the retro.ini settings file to correct the problem

To edit the retro.ini file, take these steps:

  1. In the Retrospect System Preferences pane, stop the Retrospect Engine.

  2. Locate the retro.ini file at /Library/Application Support/Retrospect/retro.ini

  3. Open the retro.ini file with a text editor, such as TextEdit.

  4. Add the following lines to the end of the existing text:

      [DEVICES]
  VXAAtapiNeedsScsiDriver=1

  5. Save the edited retro.ini file.

  6. Start the Retrospect Engine in System Preferences pane.

Last Update: February 14, 2012