FileSystemApi=2
Resolution for macOS scanning incomplete error: "-1011 (API request impossible)"
Resources
On Retrospect 15 for Mac, if you are doing a backup of a SMB/AFP share and encounter the error "Scanning incomplete, error -1,011 (API request impossible)", please follow these steps to resolve the issue:
-
Open "System Preferences" > "Retrospect" and stop the Retrospect engine.
-
Open
/Library/Application Support/Retrospect/retro.ini
with a text editor. -
Locate the "[Options]" entry and add the following line directly underneath of it:
-
Save the
retro.ini
file. -
Open "System Preferences" > "Retrospect" and start the Retrospect engine.
-
Restart your backup or copy. The issue should be resolved.
Last Update: March 21, 2018