Upgrade Eligibility Policy for Retrospect 10 for Windows and Retrospect 12 for Mac


  • Products with current Annual Support and Maintenance (ASM) agreements – Upgrade for free using the ASM Upgrade Wizard.

  • Retrospect 9.x for Windows or Retrospect 11.x for Mac purchases between Feb 1, 2015 through March 17, 2015 – Upgrade for free by contacting Customer Support with your license code.

  • Retrospect 8.x/9.x for Windows or Retrospect 10.x/11.x for Mac purchases before Feb 1, 2015 – See the upgrade price for your product using the Upgrade Wizard.

  • Bundled products – Bundled versions of the product are excluded from upgrade pricing.

Last Update: December 16, 2014