Upgrade Eligibility Policy for Retrospect 11 for Windows and Retrospect 13 for Mac


  • Products with current Annual Support and Maintenance (ASM) agreements – Upgrade for free using the ASM Upgrade Wizard.

  • Retrospect 10.x for Windows or Retrospect 12.x for Mac purchases between Feb 1, 2016 through March 1, 2016 – Upgrade for free by contacting Customer Support with your license code.

  • Retrospect 9.x/10.x for Windows or Retrospect 11.x/12.x for Mac purchases before Feb 1, 2016 – See the upgrade price for your product using the Upgrade Wizard.

  • Bundled products – Bundled versions of the product are excluded from upgrade pricing.

Last Update: March 1, 2016