Upgrade Eligibility Policy for Retrospect 12 for Windows and Retrospect 14 for Mac

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  • Products with current Annual Support and Maintenance (ASM) agreements – Upgrade for free using the ASM Upgrade Wizard.

  • Retrospect 11.x for Windows or Retrospect 13.x for Mac purchases between Feb 1, 2017 through March 7, 2017 – Upgrade for free by contacting Customer Support with your license code.

  • Retrospect 10.x/11.x for Windows or Retrospect 12.x/13.x for Mac purchases before Feb 1, 2017 – See the upgrade price for your product using the Upgrade Wizard.

  • Bundled products – Bundled versions of the product are excluded from upgrade pricing.


Last Update: March 7, 2017