What's New in Retrospect – Retrospect Backup 19 + Retrospect Virtual 2022 + Retrospect Cloud Storage

Retrospect Error Code Table

Resources



title: Retrospect Error Code Table created_at: 2012.04.11 updated_at: 2015.06.15 category: Troubleshooting platforms: Windows, Mac ---

Below is a list of Retrospect error numbers and their description.

Error Number Description

100

device rejected command

101

improper request

102

trouble communicating

103

unexpected beginning of media

104

unexpected end of media

105

unexpected end of data

106

data overwrite attempt

107

out of application memory

108

media changed

109

unexpected filemark

110

command canceled

111

library/magazine failure

112

can’t erase/format media

113

timeout waiting for device status

114

can’t use because file sharing is on

115

device unavailable

116

volume doesn’t exist

117

no devices available

118

no empty slots

119

no serial number

200

device status unknown

201

device unknown

202

wrong device settings

203

hardware failure

204

device busy

205

lost access to storage medium

206

drive reported a failure: dirty heads, bad media, etc.

207

unformatted media

208

media content unrecognized

209

media content damaged

210

wrong version

211

media locked

212

media erased

213

device in use

214

device ready

215

loading media

216

media unloaded

217

incompatible format

218

formatting media

219

library magazine not installed

240

erasing media

241

rewinding media

242

retensioning media

243

device reserved

244

transport quantum too small

245

contains Disk Backup Set data

246

reached file size limit

247

media load failure

248

cleaning cartridge detected

249

device scanning inventory

250

device reading

251

device writing

252

cleaning attempt failed

253

DLT WORM initialization invalid

501

backup client not activated

502

backup client: access denied

503

backup client turned off

504

backup client already activated

505

backup client reserved

506

duplicate activator code

507

incorrect password

508

access terminated

509

unknown service

510

unknown service command

511

unknown service message

512

incompatible version

513

duplicate service

514

too many services

515

Piton protocol violation

516

illegal request

517

backup client is busy

518

not enough backup client memory

519

network communication failed

522

backup client shutting down

523

service transaction error

524

invalid activator code

525

wrong client found at that address

526

backup client is locked

527

backup client was renamed

528

backup client in defer dialog

529

backup client is too slow

530

backup client not found

534

backup client: duplicate name

535

backup client: network unavailable

540

trouble creating service

541

backup client not installed or not running

542

no privileges to change clock

543

trouble saving backup client configuration

544

service being downloaded

551

too many transactions

552

backup client feature not supported

553

backup client not connected

554

backup client encryption not supported

555

backup client locally in use

556

backup client: network interface unavailable

557

transaction already complete

558

network connection down

559

network connection timeout

560

invalid private/public key

562

network connection reset by peer

591

invalid e-mail address

592

invalid response from SMTP server

593

invalid server address

594

lost communication with server

595

http responder closed unexpectedly

596

http server or the proxy server is unavailable

597

mail server not found

598

network connection timeout

612

element space full

625

not enough memory

630

bad program extension

631

duplicate program extension

632

conflicting program extension

641

chunk checksum didn’t match

642

chunk file map missing/damaged

643

not a chunk file or badly damaged

644

chunk file damaged during access

645

chunk file damaged during save

646

add resource failed

647

resource not found

648

attribute inconsistent with operation

649

remove resource failed

680

invalid license code

681

license out of date

682

license expired

683

license not allowed

684

license exceeded

685

license required

690

endian format not supported

691

corrupt persistent data

692

mismatched persistent data

693

persistent data too old

694

persistent data too new

701

Meson level function (or hook) not implemented

702

user failed to enter password within required time

703

need a user-entered password, but can’t ask

704

password is not acceptable (wrong, too long, too short)

705

encryption type is not implemented

801

wrong typed-space version

802

typed-space is corrupt

803

recursion too deep

804

invalid or unknown item type found

805

invalid item refnum found

806

circular reference during dupe/compare

807

keyed item type mismatch

808

key/refnum search failed

809

DL or entire handle is in use

810

this tyce already installed

811

this tyce not installed yet

830

can’t complete operation (e.g. due to inconsistency)

831

refnum is not a provider

832

refnum’s controller doesn’t exist

833

refnum’s controller doesn’t support this message

834

can’t move parent into child

835

can’t move outside transitive scope of required parent

836

controller refused to accept move

837

can’t move into a leaf

838

circularity found: too many links

839

can’t move immovable object

841

can’t forget a non-empty collection

842

M_PInstOpen denied for requested rights

843

resource is in use by another operation

844

can’t perform this operation on unreserved resource

901

launching service not available

902

launching service failed

1000

unknown

1001

unknown Windows OS error

1002

unknown Mac OS error

1003

unknown UNIX OS error

1004

Database Backup/Restore error

1010

API request bad

1011

API request impossible

1012

feature unsupported

1013

malformed name

1014

name already exists

1016

excessive recursion

1017

insufficient permissions

1018

not enough memory

1019

not enough resources

1020

sharing violation

1023

already exists

1024

enumeration complete

1025

enumeration incomplete

1026

resource not found

1050

printer needs paper

1051

print queue full

1052

no printer chosen

1060

scripting host failed

1061

launching executable failed

1062

command interpreter failed

1063

external script intervened

1100

invalid handle

1101

file/directory not found

1102

drive missing/unavailable

1103

write protected

1104

device not ready

1105

improper seek

1106

media blank

1107

read fault

1108

write fault

1109

open fault

1110

general i/o failure

1111

locked range conflict

1112

too many open files

1113

wrong disk in drive

1114

unexpected end of file

1115

disk full

1116

can’t access network volume

1117

media failed

1118

cannot make directory

1119

directory not empty

1120

copy function not available

1121

unknown file system

1122

no media

1123

volume structure corrupt

1124

invalid NTFS data

1125

exceeded maximum file size for file system

1126

no association for file

1127

data error detected in file using cyclic redundancy check

1128

path too long

1129

MD5 digest mismatch

1130

unexpected file size

1131

sha1 checksum mismatch

1132

file creation error on destination volume

1133

error wrting the delta to

1134

no more subfile data to read

1135

offset specified is invalid

1136

reached the end of the base file

1137

reached the end of the source file

1201

stopped by operator

1202

user declined

1204

user didn’t respond

1211

message corrupt

1212

session failed

1213

mailbox invalid

1214

message property invalid

1215

user lacks privilege to run as service

1216

user, password, or domain not recognized

1217

user lacks privilege to impersonate

1221

can’t access database

2001

scheduled stop

2002

Execution unit is busy

2003

no destination Backup Set specified

2004

no source Backup Set specified

2005

identical source and destination Backup Set

2006

no source volume specified

2007

no destination volume specified

2008

source and destination are on the same backup client

2009

source and destination volumes overlap

2010

no source volumes specified

2011

no destination Backup Sets specified

2012

no Proactive Backup scripts found

2101

could not use hardware compression accelerator

2102

could not use hardware encryption accelerator

2241

Catalog File invalid/damaged

2242

Catalog File duplicated or ambiguous

2243

Catalog File version incorrect

2244

Backup Set not supported

2245

file is not a Catalog File

2246

wrong Catalog File found

2247

Snapshot not found

2248

reached 10,000 Snapshot limit for File Backup Set

2249

could not find session

2250

file is not a Catalog File

2251

cant init Catalog File

2252

segment not found or invalid

2253

volume not found or invalid

2254

not blank, can’t use

2255

can’t access data portion of file set

2256

invalid member

2257

only some of the data on the member was removed

2258

not the last member written

2259

incomplete grooming detected

2260

can’t groom disk Backup Sets created with Retrospect 7.0 or earlier

2261

Catalog File in use back another machine

2301

Selector too deep or circular

2302

Selector has too many conditions

2303

Selector condition file system not available

2304

File system condition: chosen file system not available

2311

File system tree convertor not found

2350

File end missing

2351

File is encrypted

2352

File has changed

3010

registry item name too long

3011

registry path too long

3020

state buffer overflow

3021

security information appears incomplete

3040

the volume is not supported for shadow copy operations

3041

the maximum number of volumes in a Snapshot set has been reached

3042

there is already a Snapshot set in progress

3043

the maximum number of Snapshots has been reached

3044

the writer is not responding

3045

there is insufficient storage space to complete the operation

3047

disk inactivity threshold not met

3048

active directory is online and can’t be restored

3201

can’t use this client, Retrospect supports OS X Client version 6 or greater

3501

the tsa is not loaded

3502

invalid connection

3503

scan failed

3504

no more datasets

3505

invalid selection list

3506

data set in use

3507

no such smdr

3616

the database is inaccessible

3617

the function is not yet implemented

3619

Database not found

3620

Display Name for database not found

3621

Restore path not provided

3622

Instance not found

3623

Database can not be overwritten by a restore

3627

The Restore process is already in progress

3628

The file specified is already open

3629

The recipients are invalid

3630

Unable to perform the operation. Either you can not connect to the specified server or the service you are trying to connect to is not running

3631

A restore map already exists for the specified component. You can only specify a restore map when performing a full restore

3632

Another application has modified the specified Microsoft Exchange database such that any subsequent backups will fail. You must perform a full backup to fix this problem

3633

Unable to perform an incremental backup because a required Microsoft Exchange database log file could not be found

3634

The Microsoft Exchange component specified is configured to use circular database logs. It cannot be backed up without a full backup

3635

The databases have not been restored to this machine. You cannot restore an incremental backup until a full backup has been restored

3636

A communications error occurred while attempting to perform a local backup

3637

Snapshot backup not supported by server

3638

Wide char name provided can’t be converted to char name

3639

The restore environment information isn’t found

3640

Database name provided is invalid

3641

Destination database name provided is invalid

3642

Error writing restore environment information

3643

The path provided for restore log files is invalid

3644

Error loading callback function

3645

Error loading DLL for backup callbacks

3646

Error loading DLL for restore callbacks

3647

Callback function not provided

3648

File path provided is invalid

3649

Restore environment information corrupted

3650

Invalid parameter for number of file sections

3651

Backup file name provided is invalid

3652

Error updating restore environment information

3653

Destination name returned by server is invalid

3654

Error loading DLL for callbacks

3655

Already registered for backup and/or restore

3656

Error loading a resource

3657

Callback function not provided

3658

The log file base name does not match the one from previous logs

3659

The database destination to restore to is in use

3660

The restore environment is used by an other process

3661

The backup information returned by the server callback is invalid

3662

Functions called in an invalid sequence

3663

Restoring must be done by restoring the file

3664

Error returned from an ESE function call (%d)

3665

Error returned from a callback function call (0x%X)

3666

The RPC server is already listening

3667

Unable to close the DOS fil

3668

Unable to start a thread because there are none available

3669

The system is busy because there are too many I/Os

3670

The buffer page has been evicted

3671

Unable to find the page

3672

Unable to abandon the buffer

3673

The record has been deleted

3674

There is idle work remaining

3675

The key was truncated because it is more than 255 bytes

3676

There are too many key segments

3677

The key is NULL

3678

The log file is damaged

3679

No backup directory was given

3680

The backup directory is not empty

3681

Backup is already active

3682

A log file for the checkpoint is missing

3683

Unable to write to the log file

3684

The version of the log file is not compatible with the version of the Microsoft Exchange Server database (EDB)

3685

The time stamp in the next log does not match what was expected

3686

The log is not active

3687

The log buffer is too small to be recovered

3688

The maximum number of log files has been exceeded

3689

There is no backup in progress

3690

The backup call is out of sequence

3691

Unable to perform a backup now

3692

Unable to delete the backup file

3693

Unable to make a backup temporary directory

3694

An incremental backup cannot be performed when circular logging is enabled

3695

Errors were encountered during the repair process

3696

The current log file is missing

3697

The log disk is full

3698

A log file is damaged

3699

A database file is damaged

3700

A checkpoint file is damaged

3701

A checkpoint file either could not be found or is damaged

3702

The database is damaged

3703

There is a mismatch in the database’s last consistent time

3704

The patch file is not generated from this backup

3705

The starting log number is too low for the restore

3706

The starting log number is too high for the restore

3707

The log file downloaded from the tape is damaged

3708

Unable to find a mandatory log file after the tape was downloaded

3709

The data is not fully restored because some log files are missing

3710

The log file in the log file path is damaged

3711

Unable to find a mandatory log file in the log file path

3712

The database missed a previous full backup before the incremental backup

3713

The backup database size must be a multiple of 4K (4096 bytes)

3714

Some log or patch files are missing

3715

The database is being shut down

3716

The feature is not available

3717

The name is not valid

3718

The parameter is not valid

3719

The value of the column is null

3720

The buffer is too small for data

3721

The database is already attached

3722

The database ID is not valid

3723

The computer is out of memory

3724

The database has reached the maximum size of 16 GB

3725

Out of table cursors

3726

Out of database page buffers

3727

There are too many indexes

3728

There are too many columns in an index

3729

The record has been deleted

3730

A read verification error occurred

3731

Out of file handles

3732

A disk I/O error occurred

3733

The path to the file is not valid

3734

The record has exceeded the maximum size

3735

There are too many open databases

3736

The file is not a database file

3737

The database was not yet called

3738

The database was already called

3739

Unable to access the file

3740

The buffer is too small

3741

Either SeekLE or SeekGE did not find an exact match

3742

There are too many columns defined

3743

The container is not empty

3744

The filename is not valid

3745

The bookmark is not valid

3746

The column is used in an index

3747

The data buffer does not match the column size

3748

Unable to set the column value

3749

The index is in use

3750

Null keys are not allowed on an index

3751

The operation must be within a transaction

3752

No idle activity occured

3753

There are too many active database users

3754

The country code is either not known or is not valid

3755

The language ID is either not known or is not valid

3756

The code page is either not known or is not valid

3757

There is no write lock at transaction level 0

3758

The column value is set to null

3759

lMaxVerPages exceeded (XJET only)

3760

Out of cursors

3761

Out of sessions

3762

The write lock failed due to an outstanding write lock

3763

The transactions are nested too deeply

3764

The session handle is not valid

3765

Another session has a private version of the page

3766

The operation is not allowed within a transaction

3767

The database already exists

3768

The database is in use

3769

The database is not mounted or does not exist

3770

The database name is not valid

3771

The number of pages is not valid

3772

The database file is either damaged or cannot be found

3773

The database is locked

3774

An empty table was opened

3775

The table is locked

3776

The table already exists

3777

Unable to lock the table because it is already in use

3778

The table or object does not exist

3779

Unable to rename the temporary file

3780

The file/index density is not valid

3781

Unable to define the clustered index

3782

The table ID is not valid

3783

Unable to open any more tables

3784

The operation is not supported on tables

3785

The table or object name is already being used

3786

The object is not valid for operation

3787

Unable to build a clustered index

3788

The primary index is already defined

3789

The index is already defined

3790

The index does not exist

3791

Unable to delete a clustered index

3792

The index definition is illegal

3793

The clustered index is already defined

3794

Unable to create the index because an error occurred while creating a table

3795

Out of index description blocks

3796

The column value is too long

3797

The field will not fit in the record

3798

The value cannot be null

3799

Unable to delete because the column is indexed

3800

The length of the field exceeds the maximum length of 255 bytes

3801

Unable to find the column

3802

The field is already defined

3803

Only one auto-increment or version column is allowed per table

3804

The column data type is not valid

3805

The column was truncated because it exceeded the maximum length of 255 bytes

3806

Unable to index a long value column

3807

Tagged columns cannot be null

3808

The entry is not valid without a current index

3809

The key is completely made

3810

The column ID is not correct

3811

There is a bad instance identifier for a multivalued column

3812

AutoIncrement and Version cannot be multivalued

3813

Unable to find the key

3814

The currency is not on a record

3815

A clustered key cannot be changed

3816

The key already exists

3817

The current entry has already been copied or cleared

3818

No key was made

3819

Update was not prepared

3820

Data has changed

3821

The operation was abandoned because data has changed

3822

Moved to a new key

3823

There are too many sort processes

3824

An operation that is not valid occurred in the sort

3825

Unable to open the temporary file

3826

There are too many databases open

3827

The disk is full

3828

Permission is denied

3829

Unable to find the file

3830

The database file is read only

3831

Unable to restore after initialization

3832

The database log files are damaged

3833

The operation is not valid

3835

Target Instance specified for restore is not found or log files don’t match the backup set logs

3836

Directory contains log files that are in use by a running database. Chose a temporary location.

3837

That operation is not allowed while the recovery model is SIMPLE.

3838

Only full backups of the master database may be performed.

3839

The log sequence number of the log being applied does not match the current database.

3840

The operation terminated abnormally.

3841

There is no current database backup. This log backup cannot be used to roll forward a preceding database backup.

4001

the application is in a modal state

4002

the window isn’t allowed to open

4003

lost connection to the network printerf


Last Update: June 15, 2015