Management Console - How to Set Up the Management Console

Management Console

Management console

Retrospect Management Console enables you to monitor and manage many instances of Retrospect from a single interface. You’ll be able to see which sources are protected and which needs your attention, from your desktop browser or mobile device. Retrospect Backup 16 for Windows or Mac is required.

Retrospect Management Console enables basic monitoring from anywhere for every Retrospect Backup 16 engine with complete monitoring and management available for each engine with the Management Console Add-on. It is a hosted service with in-transit and at-rest encryption, enabling businesses and partners to securely monitor and manage their backup environment. See details.

We will walk through integrating Retrospect Backup with Retrospect Management Console.

Integration

With Retrospect 16, you can enable the Management Console directly in the UI Preferences.

  1. Sign up for a Retrospect Management Console account and save the organization UUID.

  2. Install Retrospect 16.

  3. Ensure that the application has a license.

  4. Navigate to the Preferences. On Windows, it’s available on the left navigation. On Mac, it’s available in the toolbar menu.

    Management console prefs win

    Management console prefs mac

  5. Select "Management".

  6. Check "Enable Management Console" and fill in the "Organization UUID" from your Retrospect Management Console settings and the server name if not already filled in.

  7. Close Preferences. The engine data will show up in your Retrospect Management Console account, and you’ll see the "Last Updated" status show the last time the data was sent. There is also a status message to help troubleshooting.

If you receive the error "The management console requires an organization UUID and so the option was turned off." on Windows, please check that you added both the Organization UUID and the backup server name.

Firewall Configuration

Retrospect Backup communicates with the Management Console using HTTPS, so the port is 443. As it’s the same as HTTPS web traffic (like Gmail and Amazon), it’s not generally blocked. If the firewall white-lists domains, "console.retrospect.com" will need to be added.

Technical Details

The Retrospect Management Console uses the organization UUID to link a Retrospect Backup instance to the correct organization. Within the organization, the Retrospect Backup application license is used to uniquely identify the data for that instance. If the application license is used by more than one instance (for example, re-using a trial license), then the data from the most recent communication from one of those instances will appear.

When configured, Retrospect Backup communicates with the Retrospect Management Console every minute.

To disable it, repeat the above steps and uncheck "Enable Management Console".

Last Update: 18 November, 2019