New Survey by Retrospect, Inc. Reveals 52% of Small Businesses Have Suffered Data Loss

Small business survey examines data protection, data loss, and downtime for 1,000 small businesses

PLEASANTON, Calif.— May 3, 2016—A new survey sponsored by Retrospect, Inc., makers of award-winning Retrospect Backup & Recovery software, finds that more than half of small businesses have suffered data loss, through accident, loss, failure, theft, or disaster. The survey, conducted with Google Consumer Surveys across a sample of 1,000 small businesses, highlights the importance of data protection for small businesses.

The survey respondents reported accidents to be the most common form of data loss at 36%. Behind that, they reported loss at 21%, theft at 15%, disaster at 7%, and other at 6%. Under “Other”, respondents included “drive failure”, “manufacturer erasing the hard drive during a warranty repair”, and “employees doing things they shouldn't”. And with the ability to select more than one form of data loss, 2% reported that they were unlucky enough to suffer from all four types.

According to a Gartner study [1] of companies experiencing a “major loss” of computer records, 43% of companies were immediately put out of business, and another 51% permanently closed their doors within two years. Only 6% lasted longer than two years.

Even without a major loss of data, employee downtime is a costly result of any data loss situation. The survey revealed that, for the last data loss event, 29% of respondents had employee downtime of 1 to 8 hours; 21% had employee downtime of 8 to 40 hours; and, an astonishing 7% had employee downtime of over 40 hours. Just among the 1,000 small businesses surveyed, they lost two and a half years of employee productivity.

Mitigating this, 54% of small businesses back up every day. According to the survey, 28% of respondents back up continuously; 26% back up daily; 17% back up weekly; and, 11% back up monthly. Only 17% of small businesses do not utilize any data protection.

“Data loss can happen at any time, through accidental file deletion, misplaced laptops, stolen hard drive, or flood, and the accompanying employee downtime can be extremely costly,” says Jean-Christian Dumas, Vice President of Worldwide Sales. “Small businesses need business continuity as much as larger corporations. We're happy to see the majority of small businesses take data protection seriously and hope the rest will find a backup product that fits their business and their budget.”

See a full infographic for more information.

[1] Gartner, "Recovery will move to disk-based managers of managers approach by 2011", https://www.gartner.com/doc/501395/recovery-diskbased-manager-managers-approach.

Sobre o Retrospect

O software de backup e recuperação da Retrospect oferece às pequenas e médias empresas a confiabilidade, facilidade de uso, energia e flexibilidade necessárias para proteger dados críticos em redes de plataformas mistas. O Retrospect oferece backups locais e externos, restaurações pontuais precisas, desduplicação em nível de arquivo, gerenciamento remoto do iOS de vários servidores de backup, restaurações iniciadas pelo usuário final e suporte ao cliente líder do setor. Com mais de duas décadas de experiência testada em campo e milhões de usuários em todo o mundo, o Retrospect atende às necessidades de organizações que exigem o mais alto nível de capacidade de recuperação.

Sobre o Retrospect, Inc.

A Retrospect, Inc. se dedica a fornecer ferramentas confiáveis ​​de backup e recuperação para profissionais e empresas de pequeno a médio porte. Para mais informações, acesse retrospect.com.

Retrospect é uma marca registrada da Retrospect, Inc. Todas as outras marcas registradas são de propriedade de seus detentores registrados.

Contato da Empresa

Kristin Goedert
Diretor de Marketing Mundial
pr@retrospect.com