Retrospect at ASCII Toronto

Ascii toronto

Stop by the ASCII Success Summit on Thursday, Sep 22 at the Sheraton Parkway Toronto North Hotel & Suites in Richmond Hill.

Email for a free pass!

Dropbox + Retrospect for complete hybrid data protection

Dropbox retrospect

We're pleased to announce that Retrospect now supports cloud backup to Dropbox.

Dropbox has 500 million users worldwide, and it is the most requested cloud storage provider for Retrospect. With Retrospect 11.5 for Windows and Retrospect 13.5 for Mac, you can now protect your data offsite in a Dropbox account. If you don't already have one, a Dropbox account is free and includes 2 GB of space.

In addition to Dropbox support, this release adds server configuration management, cloud certifications for AWS Mumbai, Swisscom, and Cloudian, and certifications for the latest software updates: Windows Server 2016, Windows SQL Server 2016, Windows Server Core, Windows 10 Anniversary Update, and macOS Sierra.

Retrospect allows you to protect your entire environment on-site on disk and tape or off-site in the cloud on Dropbox as well as Amazon S3, Google Cloud Storage, and a host of other cloud storage providers. Along with the latest system updates, Retrospect continues to support older systems such as Windows XP and OS X Snow Leopard, ensuring you have total coverage in case of accident, failure, or disaster.

Retrospect 11.5 for Windows and Retrospect 13.5 for Mac are free updates for Retrospect 11 for Windows and Retrospect 13 for Mac customers and are available now for download.

Employee Spotlight: Heinz-Jochen P., Regional Sales Manager for Germany, Austria, and Switzerland

Heinz p

Our newest team member Heinz-Jochen Peters joined the Retrospect Sales team in July as the Regional Sales Manager for Germany, Austria and Switzerland. Although he is new to Retrospect, Heinz brings over 25 years of sales experience with the DACH market.

When asked “What do you like about being a part of the Retrospect team?”, Heinz said, “It is an exciting and interesting task to develop and build up a significant market in Europe. I also like to be part of a winning team that is able to make very quick decisions and have fun working with each other. I strongly believe in the growth of Retrospect. It is great to be a part of it.”

Developing and building things clearly plays an important role in Heinz’s life. In his free time, he and his son developed a new board game for kids, and they are currently in negotiations with a large game manufacturer. He has also founded an Internet service for musicians to sell their music directly from their website. We look forward to great things from Heinz!

Have a question for Heinz or just want to say “Hi”? Reach out to him at

National Small Business Week Survey: How data loss affects small businesses

It's National Small Business Week, and in celebration, we conducted a survey of 1,000 small business owners about their experiences with data protection, data loss, and business downtime. Did you know that the highest wage earners back up the most often? Or that 7% of respondents had an employee down for more than a week due to a data loss incident? Read on to learn what else we found. (Direct Link)

Data loss infographic en

How to protect your phone and tablet

Mobile device

Mobile devices are an integral part of people's lives. They allow us to stay connected with friends, family, and colleagues, keep up with what's going on around the corner and across the world, and share our thoughts, photos, and videos. It's important to protect that data in case your phone is lost or stolen.

BYOD in the Workplace

The rise of mobile devices has made "Bring your own device" (BYOD) an inevitable part of every business's IT environment. Employees don't want to carry two devices just to check work email, but employers need to ensure their corporate data is protected on mobile devices, just like any other device in the company. Mobile device data–like emails, notes, and particularly custom data from specialized apps–should be backed up.

Cloud backup services like Apple’s iCloud or Samsung’s provides an excellent offsite protection for mobile devices. However, it has two significant limitations for businesses. First, it’s owned by the employee. The employer doesn’t have access to it, unless the employee hands over their credentials. Second, it’s not on-site. Offsite protection is a critical part of any backup strategy, but on-site storage is as well. With on-site backup storage, employers know they have a local copy of their business that they can restore quickly to reduce any downtime.

Why Local Backup?

Having a local backup through your computer, in addition to a remote backup through a cloud service, ensures your mobile life is protected in two places and that one backup is immediately available. In data protection, we have a backup strategy called the "3-2-1 Rule":

  • 3: Keep three copies of all of your data.
  • 2: Use two different storage media.
  • 1: Store one of the copies offsite.

Following the "3-2-1 Rule" ensures your data is spread across three devices, on multiple media, in different places.

Apple iOS Devices

Creating an iTunes Backup

Itunes backups

Apple provides a step-by-step guide for creating an iOS backup with iTunes: How to back up your devices using iCloud or iTunes.

Restoring an iTunes Backup

Itunes restore

To restore an iTunes Backup, see Apple's step-by-step guide: Restore your device from an iCloud or iTunes backup.

Automated iTunes Backups

Itunes backups

You can set up iTunes to automatically back up your iOS Devices over Wi-Fi, but you'll need to disable automated iCloud backups. See Apple's steps in Sync your iPhone, iPad, or iPod touch with iTunes using Wi-Fi. The three pre-requisites to automated iTunes backups are:

  • The device must be plugged in.
  • The device must be on Wi-Fi and reachable from iTunes.
  • iTunes must be running.

Android Devices

Samsung Devices

  • Local Backup: Samsung provides a tool called SmartSwitch that allows you to copy your data onto your computer.

  • Cloud Backup: Create a Samsung account and follow their step-by-step instructions to backup your device.

Windows Devices

  • Local Backup: Microsoft provides a tool called Windows Phone Companion, available for free through the Microsoft Store. It allows you to synchronize your data between your computer and your device. (It even supports Android and iOS devices.) Note that Windows Phone Companion is included in Windows 10, but you'll need to download it for Windows 7, 8, and 8.1. For Windows XP and Vista, you'll need to use Windows Explorer. See step-by-step instructions for more details.

  • Cloud Backup: Using a Microsoft account, you can back up your device's settings to Microsoft's cloud storage. See their step-by-step instructions for more information.

BlackBerry Devices

  • Local Backup: BlackBerry provides BlackBerry Link to synchronize your BlackBerry 10 device with your PC or Mac computer. For older devices, they provide BlackBerry Desktop.

  • Cloud Backup: BlackBerry's Business Cloud Services allows corporations to protect and manage their BlackBerry deployments and data.

Protected by Retrospect

Retrospect ensures that your mobile device backups are protected on your media of choice, along with the rest of your digital life.