Use this wizard for product upgrades, UAC fulfillments, ASM renewals, and ASM fulfillments.
Enter your license code:
License codes can be located by clicking on Configure > Licenses (Windows) or Preferences > Licenses (Mac). Find out more in Licensing Support Questions.
Upgrade Eligibility Policy for Retrospect 12 for Windows and Retrospect 14 for Mac
- Products with current Annual Support and Maintenance (ASM) agreements – Upgrade for free using the License Wizard.
- Retrospect 11.x for Windows or Retrospect 13.x for Mac purchases between Feb 1, 2017 through March 7, 2017 – Upgrade for free by contacting Customer Support with your license code.
- Retrospect 10.x/11.x for Windows or Retrospect 12.x/13.x for Mac purchases before Feb 1, 2017 – See the upgrade price for your product using the License Wizard.
- Bundled OEM products – Bundled OEM versions of the product are excluded from upgrade pricing.
Send us an email or give us a call.
Contact our sales team by email at firstname.lastname@example.org or by phone at 1-888-376-1078 to discuss your environment.