New Survey by Retrospect, Inc. Reveals 52% of Small Businesses Have Suffered Data Loss

Small business survey examines data protection, data loss, and downtime for 1,000 small businesses

PLEASANTON, Calif.— May 3, 2016—A new survey sponsored by Retrospect, Inc., makers of award-winning Retrospect Backup & Recovery software, finds that more than half of small businesses have suffered data loss, through accident, loss, failure, theft, or disaster. The survey, conducted with Google Consumer Surveys across a sample of 1,000 small businesses, highlights the importance of data protection for small businesses.

The survey respondents reported accidents to be the most common form of data loss at 36%. Behind that, they reported loss at 21%, theft at 15%, disaster at 7%, and other at 6%. Under “Other”, respondents included “drive failure”, “manufacturer erasing the hard drive during a warranty repair”, and “employees doing things they shouldn't”. And with the ability to select more than one form of data loss, 2% reported that they were unlucky enough to suffer from all four types.

According to a Gartner study [1] of companies experiencing a “major loss” of computer records, 43% of companies were immediately put out of business, and another 51% permanently closed their doors within two years. Only 6% lasted longer than two years.

Even without a major loss of data, employee downtime is a costly result of any data loss situation. The survey revealed that, for the last data loss event, 29% of respondents had employee downtime of 1 to 8 hours; 21% had employee downtime of 8 to 40 hours; and, an astonishing 7% had employee downtime of over 40 hours. Just among the 1,000 small businesses surveyed, they lost two and a half years of employee productivity.

Mitigating this, 54% of small businesses back up every day. According to the survey, 28% of respondents back up continuously; 26% back up daily; 17% back up weekly; and, 11% back up monthly. Only 17% of small businesses do not utilize any data protection.

“Data loss can happen at any time, through accidental file deletion, misplaced laptops, stolen hard drive, or flood, and the accompanying employee downtime can be extremely costly,” says Jean-Christian Dumas, Vice President of Worldwide Sales. “Small businesses need business continuity as much as larger corporations. We're happy to see the majority of small businesses take data protection seriously and hope the rest will find a backup product that fits their business and their budget.”

See a full infographic for more information.

[1] Gartner, "Recovery will move to disk-based managers of managers approach by 2011",

Retrospect について

Retrospect バックアックツールは、おもに、中小企業であっても Windows, Mac, Linux が混在しており、またさまざまなサービスプラットフォームが稼働しているお客様に最適なデータバックアップ保護ソリューションです。ローカルはもちろん、オフサイトバックアップも可能ですし、細かな品ポイントの修復にも適しています。また、昨今企業ニーズが高まっている iOS デバイスにも対応しています。(iOS アプリもリリースされています)およそ 20 年におよぶ様々な現場テストを世界各地で 100 万を超えるユーザ様と歩んできました。その揺るぎない自信と絶え間ない努力が惜しみなく投入された最新バージョンに、どうぞご期待ください。

Retrospect, Inc. について

Retrospect, Inc. は、正確で信頼性の高いリストア、そして最高レベルの顧客サポートを求める専門家や中小企業のニーズを満たす事を目的とした、クロスプラットフォームバックアップおよびリカバリソフトウェアを開発している。詳しくは、 を参照。

Retrospect は Retrospect, Inc. の登録商標。その他全ての商標は、それぞれの登録者の所有物である。


Kristin Goedert