Soporte
Every copy of Retrospect Desktop, Retrospect Single Server, and Retrospect Multi Server comes with 30 days of complimentary support. You can contact us by phone or email; we're here to help.
After complimentary support expires, support incidents are available with Annual Support and Maintenance or with the purchase of a support incident.
Retrospect Solo only includes email support.
Email Support
Soporte Telefónico
| Teléfono | Disponibilidad | |
|---|---|---|
| North America | ||
| Local | 925-476-1030 | Monday - Friday, 7am - 3pm PST |
| Toll Free | 888-376-1078 | Monday - Friday, 7am - 3pm PST |
| Europe - Freephone | ||
| France | 00-800-9999-7070 * | Monday - Friday, 9am - 5pm CET |
| Germany | 00-800-9999-7070 * | Monday - Friday, 9am - 5pm CET |
| Italy | 00-800-9999-7070 * | Monday - Friday, 9am - 5pm CET |
| Spain | 00-800-9999-7070 * | Monday - Friday, 9am - 5pm CET |
| United Kingdom | 00-800-9999-7070 * | Monday - Friday, 9am - 5pm CET |
| Europe, the Middle East and Africa | ||
| Austria | 0800-802139 | Monday - Friday, 9am - 5pm CET |
| Sweden | 020-791-768 | Monday - Friday, 9am - 5pm CET |
| Switzerland | 0800-802-532 | Monday - Friday, 9am - 5pm CET |
| Rest of Europe | 00-31-207-219-220 | Monday - Friday, 9am - 5pm CET |
| Asia-Pacific | ||
| Australia | 1-800-757-361 | Monday - Friday, 1:30pm - 9:30pm AEST |
| India | 00-0800-100-8728 ** | Monday - Friday, 9am - 5pm IST |
*Este número gratuito internacional universal (UIFN) se debe marcar como se muestra, con los dos ceros a la izquierda.
**Este número de teléfono proporciona asistencia en inglés.
Vea nuestro Horario del servicio al cliente para conocer nuestro horario en temporada de vacaciones en el transcurso del año.