Getting Started

This chapter describes the hardware and system requirements necessary to use Retrospect, then explains how to install or upgrade the Retrospect software. It also provides a basic overview of how to use Retrospect. Requirements and installation of Retrospect Clients are described in Networked Clients.

Overview of Retrospect

Designed for use in small to mid-sized businesses, Retrospect Multi Server, Single Server, and Single Server (Disk-to-Disk) provide thorough, fast backups, and 100%-accurate restores of networked servers, desktops, notebook computers, and business critical applications. Retrospect Desktop delivers the proven capabilities of Retrospect’s enterprise-class products to the home and small business user. The Retrospect product line protects against loss due to viruses, newly installed software, user error, damaged hardware, hardware upgrades, hackers, and lost or stolen computers. The industry leader in data protection for more than a decade, Retrospect has received numerous awards and protects millions of computers worldwide.

Which Edition is Right for You?

There are four editions of Retrospect available. Depending on the needs of your organization, one of these editions is right for you. The following table lists some Retrospect features and shows which editions they are available with.

  • Multi Server – Protege cualquier número de servidores, equipos de sobremesa y portátiles en red con Windows, Mac y Linux desde un único ordenador host con Retrospect. Es compatible con dispositivos de almacenamiento en disco y cinta.
  • Single Server – Protege un servidor y cualquier número de equipos de sobremesa y portátiles en red con Windows, Mac y Linux desde un único ordenador host con Retrospect. Es posible adquirir licencias de cliente de servidor adicionales para proteger más servidores en red con Windows, Mac o Linux. Es compatible con dispositivos de almacenamiento en disco y cinta.
  • Single Server (Disk-to-Disk) – Protege un solo Windows Server y cinco estaciones de trabajo utilizando el almacenamiento local, en red y en la nube basado en disco. Anteriormente Retrospect Disk-to-Disk.
  • Desktop – Proteger un único equipo Windows que no sea servidor y hasta cinco equipos de sobremesa y portátiles adicionales con Windows, Mac y Linux. Anteriormente Retrospect Professional.

Retrospect Add-on Products

A number of advanced Retrospect features are only available if you have the appropriate license code. Click Configure>Licenses to view your current licenses or purchase new ones.

  • VMware Host Server – Protege las máquinas virtuales basado en un gestor de archivos que genera menos copias de seguridad y restauraciones en entornos ESX 4 y ESXi 5.0/5.1.
  • Open File Backup Unlimited – Protege archivos abiertos en volúmenes con formato NTFS de servidores, equipos de sobremesa y portátiles con Windows. Este complemento permite proteger aplicaciones de línea de negocios, por ejemplo sistemas de contabilidad, CRM y bases de datos sujetas a derechos de propiedad, mientras están en funcionamiento, incluso aquellas con archivos de datos repartidos entre varios volúmenes. El complemento Open File Backup Unlimited de Retrospect sirve para todos los sistemas con Windows protegidos por el servidor host de Retrospect, incluidos los equipos de sobremesa y portátiles de los usuarios finales.
  • Open File Backup Disk-to-Disk Edition – Protege archivos abiertos en volúmenes con formato NTFS en el servidor de Windows. Este complemento permite proteger aplicaciones de línea de negocios, por ejemplo sistemas de contabilidad, CRM y bases de datos sujetas a derechos de propiedad, mientras están en funcionamiento, incluso aquellas con archivos de datos repartidos entre varios volúmenes. El complemento Retrospect Open File Backup Disk-to-Disk Edition solo cubre el servidor host de Retrospect. Específicamente para Retrospect Single Server (Disk-to-Disk) y Desktop (Professional).
  • Dissimilar Hardware Restore Unlimited – Posibilita la recuperación de un volumen de arranque completo, incluido el SO, las aplicaciones, el Registro y los datos, en un ordenador físico distinto, como un modelo más reciente o incluso uno de otro fabricante. El complemento Dissimilar Hardware Restore Unlimited de Retrospect sirve para todos los sistemas con Windows protegidos por el servidor host de Retrospect, incluidos los equipos de sobremesa y portátiles de los usuarios finales.
  • Dissimilar Hardware Restore Disk-to-Disk Edition – Posibilita la recuperación del servidor Windows, incluido el SO, las aplicaciones, el Registro y los datos, en un hardware físico distinto, como un modelo más reciente o incluso uno de otro fabricante. El complemento Dissimilar Hardware Restore Disk-to-Disk de Retrospect solo cubre el servidor host de Retrospect. Específicamente para Retrospect Single Server (Disk-to-Disk) y Desktop (Professional).
  • Microsoft SQL Server Agent – Proporciona copias de seguridad en caliente de Microsoft SQL Server 2019, 2017, 2016, 2014, 2012, 2008 y 2005. Restaura automáticamente un servidor SQL o bases de datos individuales a un punto temporal concreto. Tiene licencia para un servidor SQL con la aplicación Retrospect o como Retrospect Client; incluye una licencia de Retrospect Server Client.
  • Microsoft Exchange Server Agent – Proporciona copias de seguridad en caliente de grupos de almacenamiento, bases de datos y buzones de correo de Microsoft Exchange Server 2019, 2016, 2013, 2010, 2007 y 2003. Restaura automáticamente un servidor Exchange o componentes individuales a un punto temporal concreto. Tiene licencia para un servidor Exchange con la aplicación Retrospect o como Retrospect Client; incluye una licencia de Retrospect Server Client.
  • Advanced Tape Support – Reduce la duración de las copias de seguridad al utilizar varias unidades de cinta en paralelo, lo que incluye varias unidades independientes, unidades en bibliotecas o unidades en cargadores automáticos. El complemento Advanced Tape Support se licencia por servidor host de Retrospect, no por unidad de cinta. Por ejemplo, solo se necesita una licencia de complemento Advanced Tape Support para una biblioteca con cuatro mecanismos de unidad de cinta.
  • Retrospect Client Packs – Amplía el número de ordenadores de sobremesa y portátiles en red de los que se puede hacer copia de seguridad con las ediciones Retrospect Disk-to-Disk o Desktop. Está disponible en paquetes de licencias de 1, 5 y 10 clientes.
  • Retrospect Server Client – Amplía el número de servidores en red de los que se puede hacer copia de seguridad con las ediciones Retrospect Single Server. Cada complemento Retrospect Server Client agrega una licencia para proteger un servidor adicional como un cliente de red.
  • Annual Support & Maintenance (ASM) – Proporciona servicio técnico por correo electrónico y teléfono (disponible en zonas seleccionadas) y todas las mejoras/actualizaciones del producto adquirido sin coste adicional por un año desde la fecha de compra de ASM.

Requirements

In order to run and use Retrospect, certain minimum requirements of hardware, software, and memory must be met. Requirements of client computers are detailed in Networked Clients.

Requisitos del sistema

 

Retrospect 16 para Windows

Sistemas operativos compatibles:
  • Microsoft Windows Vista, 7, 8, 10
  • Microsoft Windows Server 2003, 2008, 2012, 2012 R2, 2016
  • Microsoft Windows Server Core 2008 R2, 2012, 2016
  • Microsoft Windows Server 2012 Essentials
  • Microsoft Windows SBS 2003, 2008, 2011
  • Microsoft Windows Storage Server 2003, 2008

*Retrospect Desktop no se ejecuta en un servidor de Windows.

Hardware compatible:
  • Intel processor (64-bit) with one or more multicore processors
Configuración recomendada:
  • Latest Service Pack for Windows
  • For Windows 10, Retrospect requires the 64-bit version
  • 1 GB for each concurrent activity; 4 GB minimum for 64-bit Windows
  • 10-15 GB of temp hard disk space for each concurrent activity (backup, restore, etc.)
  • Adequate storage for backups
  • RAM that meets Microsoft's guidelines for each OS

Retrospect 16 Client para Windows

  • Microsoft Windows XP, Vista, 7, 8, 10
  • Microsoft Windows Server 2003, 2008, 2012, 2012 R2, 2016
  • Microsoft Windows Server Core 2008 R2, 2012, 2016
  • Microsoft Windows Server 2012 Essentials
  • Microsoft Windows SBS 2003, 2008, 2011
  • Microsoft Windows Storage Server 2003, 2008

*La copia de seguridad de los clientes de SO de servidor exige Retrospect Multi Server u otra edición Server con licencias Server Client disponibles.

Retrospect 16 Client para Mac

  • Apple macOS Catalina / Catalina Server 10.15
  • Apple macOS Mojave / Mojave Server 10.14
  • Apple macOS High Sierra / High Sierra Server 10.13
  • Apple macOS Sierra / Sierra Server 10.12
  • Apple OS X El Capitan / El Capitan Server 10.11.6
  • Apple OS X Yosemite / Yosemite Server 10.10.5
  • Apple OS X Mavericks / Mavericks Server 10.9.5
  • Apple OS X Mountain Lion / Mountain Lion Server 10.8.5
  • Apple OS X Lion / Lion Server 10.7.5
  • Apple OS X Snow Leopard / Snow Leopard Server 10.6.8

*La copia de seguridad de los clientes de SO de servidor exige Retrospect Multi Server u otra edición Server con licencias Server Client disponibles.

Retrospect 16 Client para Linux

  • Sistema basado en x86 o x64 que ejecute el sistema operativo Red Hat Linux, Red Hat Enterprise Linux, CentOS, Debian, Ubuntu Server o SUSE Linux. (Detalles)
  • glibc versión 2 o posterior

Dispositivos de almacenamiento

Retrospect es compatible con una amplia gama de dispositivos de almacenamiento como destino de las copias de seguridad, entre ellos, discos duros (con conexión directa y de red), bibliotecas y unidades de cinta, almacenamiento flash y unidades de disco extraíbles (RDX, REV, etc.). Consulte la Base de datos de compatibilidad con dispositivos Retrospect para obtener una lista completa de las bibliotecas y unidades de cinta compatibles.

Creating a Retrospect User Account

In order to back up any disk, remote share, and SQL or Exchange database, Retrospect must be run under a user account that has access to those disks and databases.

Retrospect, Inc. recommends that you create an account that has administrator access to all resources before installing Retrospect.

For SQL and Exchange, make sure the account has the necessary privileges to access all the database servers you want to back up. Make this account a member of:

  • Domain Users
  • Domain Admins
  • Administrators
  • Backup Operators

See SQL Server Agent and Exchange Server Agent for more information.

For network volumes, make sure the account has the necessary privileges to access any volume you want to use as a source, destination, or location for saving Catalog Files.

For more information about the Retrospect User Account and how to modify login information, see Security Preferences.

Installing Retrospect

The process for installing Retrospect is the same, regardless of whether you are installing the application for the first time, or upgrading from an earlier version of Retrospect. If you are upgrading, Retrospect automatically copies your previous configuration—including your scripts, schedules, selectors, and clients—for use with the new version. After installing Retrospect, it is a good idea to check for any updates to the application before starting to use it.

To install or upgrade Retrospect:

  1. Save all unsaved documents in other running applications.
  2. Under Windows, log in to the computer so that you have Administrator privileges.
  3. Insert the Retrospect CD in the computer’s CD/DVD drive. In the menu that appears, click Install Retrospect.

    If you downloaded the Retrospect installer, run Setup.exe.

  4. Follow the instructions in the Setup Wizard to install the software or update an existing installation, then choose the option to restart the computer, if necessary.
  5. Some Retrospect upgrades include new application license codes. If your upgrade includes a new code, you will need it. After running the installer, enter the new license code the first time you launch Retrospect.

Installation of Retrospect Clients is described in Networked Clients.

Retrospect Updates

Retrospect Updates are free downloads that provide additional device support or address issues with earlier versions of Retrospect. By default, Retrospect is set up to regularly check for Retrospect Updates and notify you if any are available. You can also manually check for updates at any time.

Automatically Checking for Retrospect Updates

By default, Retrospect checks for free updates to your current version of Retrospect on a regular basis. To make sure Retrospect’s preference is enabled, choose Configure>Preferences from Retrospect’s navigation bar. In the Notification category of preferences, click Updates and make sure the check box for “Automatically check for available updates” is selected. See Updates Preferences for more information.

If Retrospect finds an update, you can download it or install it immediately. See Installing Retrospect Updates for more information.

Manually Checking for Retrospect Updates

You can search for free updates to your current version of Retrospect by choosing Retrospect Updates from the Help menu. The dialog box that displays lists the currently installed versions of Retrospect, as well as any device support updates and hot fixes. It also lists the date of the last successful check for updates.

Click Check Now to check the Retrospect web site for available updates.

If there are any updates, Retrospect displays a list of the items available to download and install.

Installing Retrospect Updates

When Retrospect finds an update to your currently installed version of the application, it displays a list of available updates. Select an item from the list, then choose a command:

  • Click “More info about this update” to view details about the selected update.
  • Click Download to download an installer for the selected update to a location you choose. You can install the update at any time. After installing the update, you must delete the downloaded update installer manually.
  • Click Install to download and install the update. Retrospect downloads the update, then prompts you to quit so it can run the update installer. After installing the update Retrospect automatically deletes the update installer. If you decide not to quit Retrospect after downloading the update, the update installer is deleted and the update is not installed.
  • Select the “Ignore this update” check box to ignore an update you don’t want to install. The update will still appear in the list, but it will be grayed out.
  • Click Close to close the dialog without downloading or installing any updates.

You can only download or install one update at a time. If you want to install multiple updates, select Help>Retrospect Updates and click Check Now after the first update is installed.

Adding Functionality to Retrospect

You can easily expand the functionality of Retrospect with add-on products or upgrade to a more powerful version of the Retrospect family.

To upgrade, choose License Manager from Retrospect’s Window menu. Click Purchase and then click Web to visit the Retrospect Online Store using your web browser.

After you have received your purchased license code by e-mail, click Add in Retrospect’s License Manager window and enter the code, completing your upgrade.

Using Retrospect

Retrospect has a familiar, user-friendly interface. It includes a navigation bar, as well as a toolbar, and keyboard shortcuts, for quick access to frequently used commands.

Starting Retrospect

To start Retrospect, choose Retrospect 16.5 from the Retrospect program group in the Start menu.

Getting Started Wizard

The first time you start Retrospect, the Getting Started Wizard displays.

1

Enter your application license code in the space provided, then click Next.

If you do not have a license code, you can click the Purchase button for more information about obtaining one.

2

If you have separate license codes for any Retrospect add-on products, you can enter them here. You can always enter add-on codes later using the License Manager. Click Next to continue.

3

Enter your name and company name and click Next.

4

At the registration screen prompt, select one of the following radio buttons, then click Next.

  • Register Now, if you have not registered your copy of Retrospect and you would like to do so.
  • Register Later, if you want to skip this step.
  • Already Registered, if you have already registered your copy of Retrospect.

6

In order to back up any disk, remote share, and SQL or Exchange database, Retrospect must be running under a user account that has access to those disks and databases.

If you plan to back up remote shares, including SQL or Exchange, Retrospect, Inc. recommends that you create an account that has administrator access to all resources, and enter that information in the fields below “Always run Retrospect as the specified user”.

See Creating a Retrospect User Account for more information.

If you want to use Terminal Services to administer Retrospect when it is running on a remote server, see Terminal Services and Remote Desktop.

7

Retrospect is now set up. To start a backup immediately, click Next. To explore the application on your own, clear the “Perform a backup” check box and click Finish.

See Backing Up in Wizard Mode for more information on setting up your first backup.

Leaving Retrospect

Once the Retrospect application is started, you can leave it temporarily by clicking on a program window in the background, or by choosing another program from the Start menu or taskbar. This puts Retrospect in the background, and though it is not the active program, it will continue to perform its current operation, if any, and perform any scheduled operations which come up later.

To exit Retrospect entirely, choose Exit from its File menu. Before exiting, Retrospect informs you of the next scheduled operation, if any.

The Navigation Bar

When you start Retrospect, the program displays its main window, with a navigation bar on the left and a toolbar across the top.

8

You can access all areas of Retrospect through its navigation bar.

  • Click
  • 9 to hide the navigation bar.
  • Click
  • 10 to display the navigation bar.

The navigation bar is organized hierarchically with different categories of functions. Clicking a + icon reveals a category’s items.

11

Clicking a – icon hides the lower-level items. Clicking a top-level category item shows an overview window. (By default, the Backup overview window is shown when you open Retrospect.)

Each overview window has buttons along the left. To the right of each button is a description of its function or action. Each button’s function requires additional steps and involves more windows or dialogs and buttons.

Right-clicking anywhere in the navigation bar provides access to display options:

  • Hide overview/Show overview
  • Dock on right/Dock on left
  • Right align text/Left align text

Use these option to customize how Retrospect displays the navigation bar.

The Toolbar

When you become familiar with the functions accessible from the navigation bar, you may wish to use the shortcuts arranged in the toolbar beneath Retrospect’s menus.

12

Hold the mouse pointer over a toolbar icon to see its function.

The System Tray Icon

When you exit Retrospect, a Retrospect icon 13 appears in the system tray of your Windows taskbar by default.

14

Right-clicking the icon displays the following commands:

  • Launch Retrospect
  • Options...
  • Exit

Choose Launch Retrospect to launch the application. Retrospect displays as it was when you exited the application. You can also double-click the icon to launch retrospect.

Choose Options to set a shortcut key to launch the immediate Backup Wizard and to specify whether or not to display the icon.

To set up a shortcut to the Backup Wizard:

  1. Right-click the Retrospect icon in the system tray and choose Options.

    15

  2. Click in the Shortcut key text entry field and enter a set of keystrokes to use as the shortcut.

    You must use the Ctrl, Alt, or Shift key in combination with one or more other keys (letters, function keys, etc.) on the keyboard.

  3. Click OK.

You can type the shortcut keys when Retrospect is not running to launch the application and open the immediate Backup Wizard. See Backing Up in Wizard Mode for more information.

Retrospect displays the most recent immediate backup settings you specified. The shortcut keys provide an easy way to access these settings and start a backup quickly. Click Start Now to run a backup with the current settings.

Backup settings are displayed in Wizard Mode, even if you last edited them in Advanced Mode.

To hide the Retrospect system tray icon:

  1. Right-click the Retrospect icon in the system tray and choose Options.
  2. Clear the check box next to “Show Retrospect icon launcher in the taskbar”.
  3. Click OK.

The Retrospect icon no longer displays.

If you want to display the icon again later, you can turn it on using a Retrospect preference. See Startup Preferences for more information.

Choose Exit to remove the Retrospect icon from the system tray temporarily. The next time you launch and exit Retrospect, the icon will display again (depending on your preferences).

When you exit from the system tray icon, the shortcut you specified to launch the Backup Wizard no longer works.

When you stop all Retrospect executions (from either the toolbar or the countdown dialog), the Retrospect icon in the system tray of your Windows taskbar will flash until you click the Stop all execution activity button in the Retrospect toolbar. As long as the icon is flashing, Retrospect will not execute any immediate or scripted operations. See Stop Button for more information on stopping all Retrospect executions.

Keyboard Navigation

For users that do not have a mouse, Retrospect uses standard Windows shortcuts to provide access to the functions of the application from the keyboard.

For example, Ctrl+F4 closes the active window and Alt+F opens the File menu.

In addition, Retrospect’s navigation bar can be accessed via the keyboard using Ctrl+1.

Uso de Windows 8, 7, Vista, Server 2012 y 2008

Operaciones automatizadas

cuando Retrospect se inicia automáticamente en Windows 8, 7, Vista, Server 2012 o 2008, la ventana de la aplicación está oculta. Si se está ejecutando una operación y Retrospect se inicia manualmente, se mostrará el Monitor de Retrospect, si estuviera disponible. Si el Monitor de Retrospect no está instalado, aparece un mensaje de alerta advirtiéndole de que se está realizando una operación. Tendrá la oportunidad de cerrar la alerta y dejar que continúe la operación o detenerla y mostrar la ventana de Retrospect.

Icono de Retrospect

Retrospect no muestra el icono en la barra de tareas cuando se ejecuta en estas versiones de Windows.

Actualización desde versiones anteriores de Retrospect

Conjuntos de copia de seguridad anteriores

con Retrospect 8 puede utilizar conjuntos de copia de seguridad anteriores. No obstante, una vez que haya utilizado un conjunto de copia de seguridad con Retrospect, ya no podrá acceder a él desde versiones de Retrospect anteriores a la 7.7.

Actualizaciones de Retrospect

Retrospect amplía su compatibilidad con dispositivos mediante las actualizaciones de Retrospect, que son archivos “plug-in” que se colocan en la carpeta de Retrospect. Si las circunstancias lo permiten, Retrospect incluye la última actualización de Retrospect y esta se instala automáticamente al instalar el programa. (Para volver a instalar la actualización, vuelva a instalar Retrospect).

Para ver qué versión de Actualización de Retrospect tiene, seleccione Acerca de Retrospect en el menú de ayuda de Retrospect. Podrá ver la versión de Retrospect, así como la versión de Actualización de Retrospect de que dispone.

Si no tiene ninguna Actualización de Retrospect, o si la que tiene es demasiado antigua para su dispositivo, puede obtener la versión más reciente de Actualización de Retrospect desde el sitio web de Retrospect.