Retrospect Blog

How to protect your phone and tablet

Mobile device

Mobile devices are an integral part of people's lives. They allow us to stay connected with friends, family, and colleagues, keep up with what's going on around the corner and across the world, and share our thoughts, photos, and videos. It's important to protect that data in case your phone is lost or stolen.

BYOD in the Workplace

The rise of mobile devices has made "Bring your own device" (BYOD) an inevitable part of every business's IT environment. Employees don't want to carry two devices just to check work email, but employers need to ensure their corporate data is protected on mobile devices, just like any other device in the company. Mobile device data–like emails, notes, and particularly custom data from specialized apps–should be backed up.

Cloud backup services like Apple’s iCloud or Samsung’s provides an excellent offsite protection for mobile devices. However, it has two significant limitations for businesses. First, it’s owned by the employee. The employer doesn’t have access to it, unless the employee hands over their credentials. Second, it’s not on-site. Offsite protection is a critical part of any backup strategy, but on-site storage is as well. With on-site backup storage, employers know they have a local copy of their business that they can restore quickly to reduce any downtime.

Why Local Backup?

Having a local backup through your computer, in addition to a remote backup through a cloud service, ensures your mobile life is protected in two places and that one backup is immediately available. In data protection, we have a backup strategy called the "3-2-1 Rule":

  • 3: Keep three copies of all of your data.
  • 2: Use two different storage media.
  • 1: Store one of the copies offsite.

Following the "3-2-1 Rule" ensures your data is spread across three devices, on multiple media, in different places.


Apple iOS Devices

Creating an iTunes Backup

Itunes backups

Apple provides a step-by-step guide for creating an iOS backup with iTunes: How to back up your devices using iCloud or iTunes.

Restoring an iTunes Backup

Itunes restore

To restore an iTunes Backup, see Apple's step-by-step guide: Restore your device from an iCloud or iTunes backup.

Automated iTunes Backups

Itunes backups

You can set up iTunes to automatically back up your iOS Devices over Wi-Fi, but you'll need to disable automated iCloud backups. See Apple's steps in Sync your iPhone, iPad, or iPod touch with iTunes using Wi-Fi. The three pre-requisites to automated iTunes backups are:

  • The device must be plugged in.
  • The device must be on Wi-Fi and reachable from iTunes.
  • iTunes must be running.


Android Devices


Samsung Devices

  • Local Backup: Samsung provides a tool called SmartSwitch that allows you to copy your data onto your computer.

  • Cloud Backup: Create a Samsung account and follow their step-by-step instructions to backup your device.


Windows Devices

  • Local Backup: Microsoft provides a tool called Windows Phone Companion, available for free through the Microsoft Store. It allows you to synchronize your data between your computer and your device. (It even supports Android and iOS devices.) Note that Windows Phone Companion is included in Windows 10, but you'll need to download it for Windows 7, 8, and 8.1. For Windows XP and Vista, you'll need to use Windows Explorer. See step-by-step instructions for more details.

  • Cloud Backup: Using a Microsoft account, you can back up your device's settings to Microsoft's cloud storage. See their step-by-step instructions for more information.


BlackBerry Devices

  • Local Backup: BlackBerry provides BlackBerry Link to synchronize your BlackBerry 10 device with your PC or Mac computer. For older devices, they provide BlackBerry Desktop.

  • Cloud Backup: BlackBerry's Business Cloud Services allows corporations to protect and manage their BlackBerry deployments and data.


Protected by Retrospect

Retrospect ensures that your mobile device backups are protected on your media of choice, along with the rest of your digital life.

Bio

Blog bio kristin

Kristin Goedert

Kristin Goedert is Director of Marketing and has been with Retrospect for more than a decade.