October 17, 2017
Recently, we released a personalized portal for Retrospect partners to give them a high-level view of their Retrospect customers.
The new partner portal allows every partner to log in to Retrospect.com and see their customers' entire Retrospect purchase history. Secured with industry-standard SSL encryption, partners can view contact details, annual support and maintenance (ASM) contracts, and licenses for any of their Retrospect customers, with a dashboard view on the customers that need to renew their annual support and maintenance (ASM) subscriptions. With built-in integration with the Upgrade Wizard, partners can see their customers' upgrade and renewal information with one click.
In addition, the portal includes details on their contact information displayed on Retrospect.com and a list of their contact details. With the portal, partners can stay up-to-date on every customer and spot any issues in their own public contact information.
Retrospect’s new partner portal is now available to every certified Retrospect partner. Log into your Retrospect Partner Portal account to see which customers qualify for a free download of the latest product updates and more!
Brian Dunagan is Vice President of Engineering at Retrospect and has been with Retrospect for more than a decade.