Retrospect Virtual - Installing a Hotfix


To install a hotfix for the Retrospect Virtual Host Server, please do the following:

  1. Download the hotfix that was sent to you by the Retrospect support staff member.

  2. Make sure there are no backups or restores running and close the Retrospect Virtual Host Server.

  3. Go to services.msc and stop the following services:.

    1. CBT Cluster Services (Retrospect, Inc.) (Server 2012R2 and earlier)

    2. NFS Service (Retrospect, Inc.)

    3. Retrospect Virtual Host Server Services

  4. After those have been stopped, go to the system tray and right click on the Retrospect Virtual Host Server icon and choose exit.

  5. Export the contents of the above zip file to C:\Program Files\RetrospectVHS.

  6. Start the services in step 3, then relaunch the Retrospect Virtual Host Server.

Retrospect Virtual Host Server is now available again.

Last Update: April 6, 2022