Every copy of Retrospect Desktop, Retrospect Single Server, and Retrospect Multi Server comes with 30 days of complimentary support. You can contact us by phone or email; we're here to help.

After complimentary support expires, support incidents are available with Annual Support and Maintenance or with the purchase of a support incident.

Retrospect Solo only includes email support.

Notice

Customer support in España and Italia is closed Thursday, December 8 for Immaculate Conception.

See our Customer Support Schedule for our holiday schedule through the year.

Email Support

Send us an email

Phone Support

	Phone	Availability
North America and South America
Local	925-476-1030	Monday - Friday, 7am - 3pm PST
Toll Free	888-376-1078	Monday - Friday, 7am - 3pm PST
Europe - Freephone
France	+44 (0) 1332 408 268	Monday - Friday, 9am - 5pm CET
Germany	+44 (0) 1332 408 268	Monday - Friday, 9am - 5pm CET
Italy	+44 (0) 1332 408 268	Monday - Friday, 9am - 5pm CET
Spain	+44 (0) 1332 408 268	Monday - Friday, 9am - 5pm CET
United Kingdom	+44 (0) 1332 408 268	Monday - Friday, 9am - 5pm CET
Europe, the Middle East and Africa
Austria	+44 (0) 1332 408 268	Monday - Friday, 9am - 5pm CET
Sweden	+44 (0) 1332 408 268	Monday - Friday, 9am - 5pm CET
Switzerland	+44 (0) 1332 408 268	Monday - Friday, 9am - 5pm CET
Rest of Europe	+44 (0) 1332 408 268	Monday - Friday, 9am - 5pm CET
Asia-Pacific
Australia	+61 11800 865 208	Monday - Friday, 1:30pm - 9:30pm AEST
India (Local)	01171 816 939	Monday - Friday, 9am - 5pm IST
India (International)	+91 1171 816 939	Monday - Friday, 9am - 5pm IST

See our Customer Support Schedule for our holiday schedule through the year.