Every copy of Retrospect Desktop, Retrospect Single Server, and Retrospect Multi Server comes with 30 days of complimentary support. You can contact us by phone or email; we're here to help.
After complimentary support expires, support incidents are available with Annual Support and Maintenance or with the purchase of a support incident.
Retrospect Solo only includes email support.
|Local||925-476-1030||Monday - Friday, 8am - 2pm PST|
|Toll Free||888-376-1078||Monday - Friday, 8am - 2pm PST|
|Europe - Freephone|
|France||00-800-9999-7070 *||Monday - Friday, 9am - 5pm CET|
|Germany||00-800-9999-7070 *||Monday - Friday, 9am - 5pm CET|
|Italy||00-800-9999-7070 *||Monday - Friday, 9am - 5pm CET|
|Spain||00-800-9999-7070 *||Monday - Friday, 9am - 5pm CET|
|United Kingdom||00-800-9999-7070 *||Monday - Friday, 9am - 5pm CET|
|Europe, the Middle East and Africa|
|Austria||0800-802139||Monday - Friday, 9am - 5pm CET|
|Sweden||020-791-768||Monday - Friday, 9am - 5pm CET|
|Switzerland||0800-802-532||Monday - Friday, 9am - 5pm CET|
|Rest of Europe||00-31-207-219-220||Monday - Friday, 9am - 5pm CET|
|Australia||1-800-757-361||Monday - Friday, 1:30pm - 9:30pm AEST|
|India||+91 7720 990 333||Monday - Friday, 9am - 5pm IST|
*This Universal International Freephone Number (UIFN) must be dialed as it is displayed, with both leading zeros.
**This phone number provides English support.
See our Customer Support Schedule for our holiday schedule through the year.