Retrospect Backup 15.6 and 16 support Apple macOS Mojave (10.14). macOS Mojave introduced a new security feature to help you manage your data privacy: Application Data Privacy. This additional protection ensures you know exactly which applications have access to your data, but it requires an extra step for customers to allow Retrospect to access their entire system.

Follow our step-by-step guide.


For customers with flash storage running Sierra and an older version, Mojave will automatically migrate your storage from HFS+ to APFS. For customers with hard disk drives (HDDs) and Fusion drives, your systems won't be migrated. For more information, see Apple's Prepare for APFS in macOS High Sierra.

If you are upgrading to Mojave, you should upgrade to the latest version of Retrospect to ensure full data protection.

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See Version Compatibility

 

Mojave Compatibility Guide

Retrospect needs to be listed under System Preferences > Security & Privacy > Privacy > Full Disk Access. This applies to both a local Retrospect engine and a remote Retrospect Client application.

Before you get started, ensure you have downloaded Retrospect Backup 15.6: Downloads.

Engine

  1. Open "System Preferences" under the Apple at the top left of your screen.
  2. Click on "Security & Privacy" then "Privacy". You should see "Full Disk Access".
  3. Click on the lock to authenticate and allow changes.
  4. Now you need to find the Retrospect applications to drag into this list. Go to "Finder". Select "Go" from the menu bar and then "Go to Folder...". Enter:
    /Library/Application Support/Retrospect
  5. Scroll down "RetrospectEngine" and "RetrospectInstantScan" and drag them into the "Full Disk Access" list. Close "System Preferences".
Mojave full disk access engine

Client

  1. Open "System Preferences" under the Apple at the top left of your screen.
  2. Click on "Security & Privacy" then "Privacy". You should see "Full Disk Access".
  3. Click on the lock to authenticate and allow changes.
  4. Now you need to find the Retrospect applications to drag into this list. Go to "Finder". Select "Go" from the menu bar and then "Go to Folder...". Enter:
    /Library/PreferencePanes
    /Library/Application Support/Retrospect
  5. Scroll down "Retrospect Client" (from the first folder) and "RetrospectInstantScan" (from the second folder) and drag them into the "Full Disk Access" list. Close "System Preferences".
Mojave full disk access client

See our Knowledgebase article for full technical details and troubleshooting steps.

Windows 10 Compatibility Guide >

Version Compatibility

Compatibility with Retrospect 15.5, 15.6, and 16 for Mac

Retrospect 15.5, 15.6, and 16 for Mac are certified for Mojave and APFS. APFS is recognized as a valid volume type, and Retrospect is able to back up, restore, and copy the data. Retrospect supports restoring an HFS+ volume to an APFS volume and restoring an APFS volume to an HFS+ volume as long as there are no case-sensitivity issues with files in the same directory. HFS+ is case-insensitive by default, whereas APFS is case-sensitive by default. You can work around case-sensitivity restore problems by using "Copy to a new folder" mode. Following the Mojave compatibility steps, the engine and client will be able to back up your application data under Mojave.

As with every system update, we strongly recommend that you perform a backup before and after the upgrade, in case you encounter issues and need to roll back. Previous versions of Retrospect for Mac and Retrospect for Windows have limited support.

Compatibility with Retrospect 14.6, 15, and 15.1 for Mac

Retrospect 14.6 and 15 for Mac are certified for APFS but not Mojave. APFS is recognized as a valid volume type, and Retrospect is able to back up, restore, and copy the data. Retrospect supports restoring an HFS+ volume to an APFS volume and restoring an APFS volume to an HFS+ volume as long as there are no case-sensitivity issues with files in the same directory. HFS+ is case-insensitive by default, whereas APFS is case-sensitive by default. You can work around case-sensitivity restore problems by using "Copy to a new folder" mode. However, on Mojave, scanning will hang, so your backups will not complete.

Compatibility with Retrospect 10 for Mac through Retrospect 14.5 for Mac

Retrospect is able to install and backup/restore APFS volumes. These show up as SMBFS in the user interface. However, Retrospect Client for Mac is able to install but not run. You will need to upgrade to protect your APFS volume on any Mac client. Moreover, on Mojave, scanning will hang, so your backups will not complete.

Compatibility with Retrospect 9 for Mac

Retrospect for Mac will install on APFS, but licensing is not functional and prevents any operation. Retrospect Client for Mac also is able to install but does not run. You will need to upgrade to protect your APFS volume. Moreover, on Mojave, scanning will hang, so your backups will not complete.

Compatibility with Retrospect 8 for Mac

Retrospect 8 for Mac lacks a decade of features and fixes. At this point, you should not be using this version to protect your data.

Compatibility with Retrospect 15.5, 15.6, and 16 for Windows

Retrospect Client for Mac fully supports APFS and Mojave.

Compatibility with Retrospect 12.5 and 15 for Windows

Retrospect Client for Mac supports APFS but not Mojave. On Mojave, the client will appear to succeed without error but actually fail to protect many application data folders.

Compatibility with Retrospect 8 for Windows through Retrospect 12.1 for Windows

Retrospect Client for Mac is able to install but not run. You will need to upgrade to protect your APFS volume on any Mac client. Moreover, your application data will not be protected on Mojave.

OS Version Compatibility

Minimum Version Required Latest Version Supported
OS X Snow Leopard (10.6) Retrospect 8 for Mac Retrospect 16.1 for Mac
OS X Lion (10.7) Retrospect 9 for Mac Retrospect 16.1 for Mac
OS X Mountain Lion (10.8) Retrospect 10 for Mac Retrospect 16.1 for Mac
OS X Mavericks (10.9) Retrospect 11.5 for Mac Retrospect 16.1 for Mac
OS X Yosemite (10.10) Retrospect 11.5 for Mac Retrospect 16.1 for Mac
OS X El Capitan Leopard (10.11) Retrospect 13 for Mac Retrospect 16.1 for Mac
macOS Sierra (10.12) Retrospect 14 for Mac Retrospect 16.1 for Mac
macOS High Sierra (10.13) Retrospect 15.5 for Mac Retrospect 16.1 for Mac
macOS Mojave (10.14) Retrospect 15.6 for Mac Retrospect 16.1 for Mac

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