Resources
title: Retrospect Error Code Table created_at: 2012.04.11 updated_at: 2015.06.15 category: Troubleshooting platforms: Windows, Mac ---
Below is a list of Retrospect error numbers and their description.
| Error Number | Description | 
|---|---|
| 100 | device rejected command | 
| 101 | improper request | 
| 102 | trouble communicating | 
| 103 | unexpected beginning of media | 
| 104 | unexpected end of media | 
| 105 | unexpected end of data | 
| 106 | data overwrite attempt | 
| 107 | out of application memory | 
| 108 | media changed | 
| 109 | unexpected filemark | 
| 110 | command canceled | 
| 111 | library/magazine failure | 
| 112 | can’t erase/format media | 
| 113 | timeout waiting for device status | 
| 114 | can’t use because file sharing is on | 
| 115 | device unavailable | 
| 116 | volume doesn’t exist | 
| 117 | no devices available | 
| 118 | no empty slots | 
| 119 | no serial number | 
| 200 | device status unknown | 
| 201 | device unknown | 
| 202 | wrong device settings | 
| 203 | hardware failure | 
| 204 | device busy | 
| 205 | lost access to storage medium | 
| 206 | drive reported a failure: dirty heads, bad media, etc. | 
| 207 | unformatted media | 
| 208 | media content unrecognized | 
| 209 | media content damaged | 
| 210 | wrong version | 
| 211 | media locked | 
| 212 | media erased | 
| 213 | device in use | 
| 214 | device ready | 
| 215 | loading media | 
| 216 | media unloaded | 
| 217 | incompatible format | 
| 218 | formatting media | 
| 219 | library magazine not installed | 
| 240 | erasing media | 
| 241 | rewinding media | 
| 242 | retensioning media | 
| 243 | device reserved | 
| 244 | transport quantum too small | 
| 245 | contains Disk Backup Set data | 
| 246 | reached file size limit | 
| 247 | media load failure | 
| 248 | cleaning cartridge detected | 
| 249 | device scanning inventory | 
| 250 | device reading | 
| 251 | device writing | 
| 252 | cleaning attempt failed | 
| 253 | DLT WORM initialization invalid | 
| 501 | backup client not activated | 
| 502 | backup client: access denied | 
| 503 | backup client turned off | 
| 504 | backup client already activated | 
| 505 | backup client reserved | 
| 506 | duplicate activator code | 
| 507 | incorrect password | 
| 508 | access terminated | 
| 509 | unknown service | 
| 510 | unknown service command | 
| 511 | unknown service message | 
| 512 | incompatible version | 
| 513 | duplicate service | 
| 514 | too many services | 
| 515 | Piton protocol violation | 
| 516 | illegal request | 
| 517 | backup client is busy | 
| 518 | not enough backup client memory | 
| 519 | network communication failed | 
| 522 | backup client shutting down | 
| 523 | service transaction error | 
| 524 | invalid activator code | 
| 525 | wrong client found at that address | 
| 526 | backup client is locked | 
| 527 | backup client was renamed | 
| 528 | backup client in defer dialog | 
| 529 | backup client is too slow | 
| 530 | backup client not found | 
| 534 | backup client: duplicate name | 
| 535 | backup client: network unavailable | 
| 540 | trouble creating service | 
| 541 | backup client not installed or not running | 
| 542 | no privileges to change clock | 
| 543 | trouble saving backup client configuration | 
| 544 | service being downloaded | 
| 551 | too many transactions | 
| 552 | backup client feature not supported | 
| 553 | backup client not connected | 
| 554 | backup client encryption not supported | 
| 555 | backup client locally in use | 
| 556 | backup client: network interface unavailable | 
| 557 | transaction already complete | 
| 558 | network connection down | 
| 559 | network connection timeout | 
| 560 | invalid private/public key | 
| 562 | network connection reset by peer | 
| 591 | invalid e-mail address | 
| 592 | invalid response from SMTP server | 
| 593 | invalid server address | 
| 594 | lost communication with server | 
| 595 | http responder closed unexpectedly | 
| 596 | http server or the proxy server is unavailable | 
| 597 | mail server not found | 
| 598 | network connection timeout | 
| 612 | element space full | 
| 625 | not enough memory | 
| 630 | bad program extension | 
| 631 | duplicate program extension | 
| 632 | conflicting program extension | 
| 641 | chunk checksum didn’t match | 
| 642 | chunk file map missing/damaged | 
| 643 | not a chunk file or badly damaged | 
| 644 | chunk file damaged during access | 
| 645 | chunk file damaged during save | 
| 646 | add resource failed | 
| 647 | resource not found | 
| 648 | attribute inconsistent with operation | 
| 649 | remove resource failed | 
| 680 | invalid license code | 
| 681 | license out of date | 
| 682 | license expired | 
| 683 | license not allowed | 
| 684 | license exceeded | 
| 685 | license required | 
| 690 | endian format not supported | 
| 691 | corrupt persistent data | 
| 692 | mismatched persistent data | 
| 693 | persistent data too old | 
| 694 | persistent data too new | 
| 701 | Meson level function (or hook) not implemented | 
| 702 | user failed to enter password within required time | 
| 703 | need a user-entered password, but can’t ask | 
| 704 | password is not acceptable (wrong, too long, too short) | 
| 705 | encryption type is not implemented | 
| 801 | wrong typed-space version | 
| 802 | typed-space is corrupt | 
| 803 | recursion too deep | 
| 804 | invalid or unknown item type found | 
| 805 | invalid item refnum found | 
| 806 | circular reference during dupe/compare | 
| 807 | keyed item type mismatch | 
| 808 | key/refnum search failed | 
| 809 | DL or entire handle is in use | 
| 810 | this tyce already installed | 
| 811 | this tyce not installed yet | 
| 830 | can’t complete operation (e.g. due to inconsistency) | 
| 831 | refnum is not a provider | 
| 832 | refnum’s controller doesn’t exist | 
| 833 | refnum’s controller doesn’t support this message | 
| 834 | can’t move parent into child | 
| 835 | can’t move outside transitive scope of required parent | 
| 836 | controller refused to accept move | 
| 837 | can’t move into a leaf | 
| 838 | circularity found: too many links | 
| 839 | can’t move immovable object | 
| 841 | can’t forget a non-empty collection | 
| 842 | M_PInstOpen denied for requested rights | 
| 843 | resource is in use by another operation | 
| 844 | can’t perform this operation on unreserved resource | 
| 901 | launching service not available | 
| 902 | launching service failed | 
| 1000 | unknown | 
| 1001 | unknown Windows OS error | 
| 1002 | unknown Mac OS error | 
| 1003 | unknown UNIX OS error | 
| 1004 | Database Backup/Restore error | 
| 1010 | API request bad | 
| 1011 | API request impossible | 
| 1012 | feature unsupported | 
| 1013 | malformed name | 
| 1014 | name already exists | 
| 1016 | excessive recursion | 
| 1017 | insufficient permissions | 
| 1018 | not enough memory | 
| 1019 | not enough resources | 
| 1020 | sharing violation | 
| 1023 | already exists | 
| 1024 | enumeration complete | 
| 1025 | enumeration incomplete | 
| 1026 | resource not found | 
| 1050 | printer needs paper | 
| 1051 | print queue full | 
| 1052 | no printer chosen | 
| 1060 | scripting host failed | 
| 1061 | launching executable failed | 
| 1062 | command interpreter failed | 
| 1063 | external script intervened | 
| 1100 | invalid handle | 
| 1101 | file/directory not found | 
| 1102 | drive missing/unavailable | 
| 1103 | write protected | 
| 1104 | device not ready | 
| 1105 | improper seek | 
| 1106 | media blank | 
| 1107 | read fault | 
| 1108 | write fault | 
| 1109 | open fault | 
| 1110 | general i/o failure | 
| 1111 | locked range conflict | 
| 1112 | too many open files | 
| 1113 | wrong disk in drive | 
| 1114 | unexpected end of file | 
| 1115 | disk full | 
| 1116 | can’t access network volume | 
| 1117 | media failed | 
| 1118 | cannot make directory | 
| 1119 | directory not empty | 
| 1120 | copy function not available | 
| 1121 | unknown file system | 
| 1122 | no media | 
| 1123 | volume structure corrupt | 
| 1124 | invalid NTFS data | 
| 1125 | exceeded maximum file size for file system | 
| 1126 | no association for file | 
| 1127 | data error detected in file using cyclic redundancy check | 
| 1128 | path too long | 
| 1129 | MD5 digest mismatch | 
| 1130 | unexpected file size | 
| 1131 | sha1 checksum mismatch | 
| 1132 | file creation error on destination volume | 
| 1133 | error wrting the delta to | 
| 1134 | no more subfile data to read | 
| 1135 | offset specified is invalid | 
| 1136 | reached the end of the base file | 
| 1137 | reached the end of the source file | 
| 1201 | stopped by operator | 
| 1202 | user declined | 
| 1204 | user didn’t respond | 
| 1211 | message corrupt | 
| 1212 | session failed | 
| 1213 | mailbox invalid | 
| 1214 | message property invalid | 
| 1215 | user lacks privilege to run as service | 
| 1216 | user, password, or domain not recognized | 
| 1217 | user lacks privilege to impersonate | 
| 1221 | can’t access database | 
| 2001 | scheduled stop | 
| 2002 | Execution unit is busy | 
| 2003 | no destination Backup Set specified | 
| 2004 | no source Backup Set specified | 
| 2005 | identical source and destination Backup Set | 
| 2006 | no source volume specified | 
| 2007 | no destination volume specified | 
| 2008 | source and destination are on the same backup client | 
| 2009 | source and destination volumes overlap | 
| 2010 | no source volumes specified | 
| 2011 | no destination Backup Sets specified | 
| 2012 | no Proactive Backup scripts found | 
| 2101 | could not use hardware compression accelerator | 
| 2102 | could not use hardware encryption accelerator | 
| 2241 | Catalog File invalid/damaged | 
| 2242 | Catalog File duplicated or ambiguous | 
| 2243 | Catalog File version incorrect | 
| 2244 | Backup Set not supported | 
| 2245 | file is not a Catalog File | 
| 2246 | wrong Catalog File found | 
| 2247 | Snapshot not found | 
| 2248 | reached 10,000 Snapshot limit for File Backup Set | 
| 2249 | could not find session | 
| 2250 | file is not a Catalog File | 
| 2251 | cant init Catalog File | 
| 2252 | segment not found or invalid | 
| 2253 | volume not found or invalid | 
| 2254 | not blank, can’t use | 
| 2255 | can’t access data portion of file set | 
| 2256 | invalid member | 
| 2257 | only some of the data on the member was removed | 
| 2258 | not the last member written | 
| 2259 | incomplete grooming detected | 
| 2260 | can’t groom disk Backup Sets created with Retrospect 7.0 or earlier | 
| 2261 | Catalog File in use back another machine | 
| 2301 | Selector too deep or circular | 
| 2302 | Selector has too many conditions | 
| 2303 | Selector condition file system not available | 
| 2304 | File system condition: chosen file system not available | 
| 2311 | File system tree convertor not found | 
| 2350 | File end missing | 
| 2351 | File is encrypted | 
| 2352 | File has changed | 
| 3010 | registry item name too long | 
| 3011 | registry path too long | 
| 3020 | state buffer overflow | 
| 3021 | security information appears incomplete | 
| 3040 | the volume is not supported for shadow copy operations | 
| 3041 | the maximum number of volumes in a Snapshot set has been reached | 
| 3042 | there is already a Snapshot set in progress | 
| 3043 | the maximum number of Snapshots has been reached | 
| 3044 | the writer is not responding | 
| 3045 | there is insufficient storage space to complete the operation | 
| 3047 | disk inactivity threshold not met | 
| 3048 | active directory is online and can’t be restored | 
| 3201 | can’t use this client, Retrospect supports OS X Client version 6 or greater | 
| 3501 | the tsa is not loaded | 
| 3502 | invalid connection | 
| 3503 | scan failed | 
| 3504 | no more datasets | 
| 3505 | invalid selection list | 
| 3506 | data set in use | 
| 3507 | no such smdr | 
| 3616 | the database is inaccessible | 
| 3617 | the function is not yet implemented | 
| 3619 | Database not found | 
| 3620 | Display Name for database not found | 
| 3621 | Restore path not provided | 
| 3622 | Instance not found | 
| 3623 | Database can not be overwritten by a restore | 
| 3627 | The Restore process is already in progress | 
| 3628 | The file specified is already open | 
| 3629 | The recipients are invalid | 
| 3630 | Unable to perform the operation. Either you can not connect to the specified server or the service you are trying to connect to is not running | 
| 3631 | A restore map already exists for the specified component. You can only specify a restore map when performing a full restore | 
| 3632 | Another application has modified the specified Microsoft Exchange database such that any subsequent backups will fail. You must perform a full backup to fix this problem | 
| 3633 | Unable to perform an incremental backup because a required Microsoft Exchange database log file could not be found | 
| 3634 | The Microsoft Exchange component specified is configured to use circular database logs. It cannot be backed up without a full backup | 
| 3635 | The databases have not been restored to this machine. You cannot restore an incremental backup until a full backup has been restored | 
| 3636 | A communications error occurred while attempting to perform a local backup | 
| 3637 | Snapshot backup not supported by server | 
| 3638 | Wide char name provided can’t be converted to char name | 
| 3639 | The restore environment information isn’t found | 
| 3640 | Database name provided is invalid | 
| 3641 | Destination database name provided is invalid | 
| 3642 | Error writing restore environment information | 
| 3643 | The path provided for restore log files is invalid | 
| 3644 | Error loading callback function | 
| 3645 | Error loading DLL for backup callbacks | 
| 3646 | Error loading DLL for restore callbacks | 
| 3647 | Callback function not provided | 
| 3648 | File path provided is invalid | 
| 3649 | Restore environment information corrupted | 
| 3650 | Invalid parameter for number of file sections | 
| 3651 | Backup file name provided is invalid | 
| 3652 | Error updating restore environment information | 
| 3653 | Destination name returned by server is invalid | 
| 3654 | Error loading DLL for callbacks | 
| 3655 | Already registered for backup and/or restore | 
| 3656 | Error loading a resource | 
| 3657 | Callback function not provided | 
| 3658 | The log file base name does not match the one from previous logs | 
| 3659 | The database destination to restore to is in use | 
| 3660 | The restore environment is used by an other process | 
| 3661 | The backup information returned by the server callback is invalid | 
| 3662 | Functions called in an invalid sequence | 
| 3663 | Restoring must be done by restoring the file | 
| 3664 | Error returned from an ESE function call (%d) | 
| 3665 | Error returned from a callback function call (0x%X) | 
| 3666 | The RPC server is already listening | 
| 3667 | Unable to close the DOS fil | 
| 3668 | Unable to start a thread because there are none available | 
| 3669 | The system is busy because there are too many I/Os | 
| 3670 | The buffer page has been evicted | 
| 3671 | Unable to find the page | 
| 3672 | Unable to abandon the buffer | 
| 3673 | The record has been deleted | 
| 3674 | There is idle work remaining | 
| 3675 | The key was truncated because it is more than 255 bytes | 
| 3676 | There are too many key segments | 
| 3677 | The key is NULL | 
| 3678 | The log file is damaged | 
| 3679 | No backup directory was given | 
| 3680 | The backup directory is not empty | 
| 3681 | Backup is already active | 
| 3682 | A log file for the checkpoint is missing | 
| 3683 | Unable to write to the log file | 
| 3684 | The version of the log file is not compatible with the version of the Microsoft Exchange Server database (EDB) | 
| 3685 | The time stamp in the next log does not match what was expected | 
| 3686 | The log is not active | 
| 3687 | The log buffer is too small to be recovered | 
| 3688 | The maximum number of log files has been exceeded | 
| 3689 | There is no backup in progress | 
| 3690 | The backup call is out of sequence | 
| 3691 | Unable to perform a backup now | 
| 3692 | Unable to delete the backup file | 
| 3693 | Unable to make a backup temporary directory | 
| 3694 | An incremental backup cannot be performed when circular logging is enabled | 
| 3695 | Errors were encountered during the repair process | 
| 3696 | The current log file is missing | 
| 3697 | The log disk is full | 
| 3698 | A log file is damaged | 
| 3699 | A database file is damaged | 
| 3700 | A checkpoint file is damaged | 
| 3701 | A checkpoint file either could not be found or is damaged | 
| 3702 | The database is damaged | 
| 3703 | There is a mismatch in the database’s last consistent time | 
| 3704 | The patch file is not generated from this backup | 
| 3705 | The starting log number is too low for the restore | 
| 3706 | The starting log number is too high for the restore | 
| 3707 | The log file downloaded from the tape is damaged | 
| 3708 | Unable to find a mandatory log file after the tape was downloaded | 
| 3709 | The data is not fully restored because some log files are missing | 
| 3710 | The log file in the log file path is damaged | 
| 3711 | Unable to find a mandatory log file in the log file path | 
| 3712 | The database missed a previous full backup before the incremental backup | 
| 3713 | The backup database size must be a multiple of 4K (4096 bytes) | 
| 3714 | Some log or patch files are missing | 
| 3715 | The database is being shut down | 
| 3716 | The feature is not available | 
| 3717 | The name is not valid | 
| 3718 | The parameter is not valid | 
| 3719 | The value of the column is null | 
| 3720 | The buffer is too small for data | 
| 3721 | The database is already attached | 
| 3722 | The database ID is not valid | 
| 3723 | The computer is out of memory | 
| 3724 | The database has reached the maximum size of 16 GB | 
| 3725 | Out of table cursors | 
| 3726 | Out of database page buffers | 
| 3727 | There are too many indexes | 
| 3728 | There are too many columns in an index | 
| 3729 | The record has been deleted | 
| 3730 | A read verification error occurred | 
| 3731 | Out of file handles | 
| 3732 | A disk I/O error occurred | 
| 3733 | The path to the file is not valid | 
| 3734 | The record has exceeded the maximum size | 
| 3735 | There are too many open databases | 
| 3736 | The file is not a database file | 
| 3737 | The database was not yet called | 
| 3738 | The database was already called | 
| 3739 | Unable to access the file | 
| 3740 | The buffer is too small | 
| 3741 | Either SeekLE or SeekGE did not find an exact match | 
| 3742 | There are too many columns defined | 
| 3743 | The container is not empty | 
| 3744 | The filename is not valid | 
| 3745 | The bookmark is not valid | 
| 3746 | The column is used in an index | 
| 3747 | The data buffer does not match the column size | 
| 3748 | Unable to set the column value | 
| 3749 | The index is in use | 
| 3750 | Null keys are not allowed on an index | 
| 3751 | The operation must be within a transaction | 
| 3752 | No idle activity occured | 
| 3753 | There are too many active database users | 
| 3754 | The country code is either not known or is not valid | 
| 3755 | The language ID is either not known or is not valid | 
| 3756 | The code page is either not known or is not valid | 
| 3757 | There is no write lock at transaction level 0 | 
| 3758 | The column value is set to null | 
| 3759 | lMaxVerPages exceeded (XJET only) | 
| 3760 | Out of cursors | 
| 3761 | Out of sessions | 
| 3762 | The write lock failed due to an outstanding write lock | 
| 3763 | The transactions are nested too deeply | 
| 3764 | The session handle is not valid | 
| 3765 | Another session has a private version of the page | 
| 3766 | The operation is not allowed within a transaction | 
| 3767 | The database already exists | 
| 3768 | The database is in use | 
| 3769 | The database is not mounted or does not exist | 
| 3770 | The database name is not valid | 
| 3771 | The number of pages is not valid | 
| 3772 | The database file is either damaged or cannot be found | 
| 3773 | The database is locked | 
| 3774 | An empty table was opened | 
| 3775 | The table is locked | 
| 3776 | The table already exists | 
| 3777 | Unable to lock the table because it is already in use | 
| 3778 | The table or object does not exist | 
| 3779 | Unable to rename the temporary file | 
| 3780 | The file/index density is not valid | 
| 3781 | Unable to define the clustered index | 
| 3782 | The table ID is not valid | 
| 3783 | Unable to open any more tables | 
| 3784 | The operation is not supported on tables | 
| 3785 | The table or object name is already being used | 
| 3786 | The object is not valid for operation | 
| 3787 | Unable to build a clustered index | 
| 3788 | The primary index is already defined | 
| 3789 | The index is already defined | 
| 3790 | The index does not exist | 
| 3791 | Unable to delete a clustered index | 
| 3792 | The index definition is illegal | 
| 3793 | The clustered index is already defined | 
| 3794 | Unable to create the index because an error occurred while creating a table | 
| 3795 | Out of index description blocks | 
| 3796 | The column value is too long | 
| 3797 | The field will not fit in the record | 
| 3798 | The value cannot be null | 
| 3799 | Unable to delete because the column is indexed | 
| 3800 | The length of the field exceeds the maximum length of 255 bytes | 
| 3801 | Unable to find the column | 
| 3802 | The field is already defined | 
| 3803 | Only one auto-increment or version column is allowed per table | 
| 3804 | The column data type is not valid | 
| 3805 | The column was truncated because it exceeded the maximum length of 255 bytes | 
| 3806 | Unable to index a long value column | 
| 3807 | Tagged columns cannot be null | 
| 3808 | The entry is not valid without a current index | 
| 3809 | The key is completely made | 
| 3810 | The column ID is not correct | 
| 3811 | There is a bad instance identifier for a multivalued column | 
| 3812 | AutoIncrement and Version cannot be multivalued | 
| 3813 | Unable to find the key | 
| 3814 | The currency is not on a record | 
| 3815 | A clustered key cannot be changed | 
| 3816 | The key already exists | 
| 3817 | The current entry has already been copied or cleared | 
| 3818 | No key was made | 
| 3819 | Update was not prepared | 
| 3820 | Data has changed | 
| 3821 | The operation was abandoned because data has changed | 
| 3822 | Moved to a new key | 
| 3823 | There are too many sort processes | 
| 3824 | An operation that is not valid occurred in the sort | 
| 3825 | Unable to open the temporary file | 
| 3826 | There are too many databases open | 
| 3827 | The disk is full | 
| 3828 | Permission is denied | 
| 3829 | Unable to find the file | 
| 3830 | The database file is read only | 
| 3831 | Unable to restore after initialization | 
| 3832 | The database log files are damaged | 
| 3833 | The operation is not valid | 
| 3835 | Target Instance specified for restore is not found or log files don’t match the backup set logs | 
| 3836 | Directory contains log files that are in use by a running database. Chose a temporary location. | 
| 3837 | That operation is not allowed while the recovery model is SIMPLE. | 
| 3838 | Only full backups of the master database may be performed. | 
| 3839 | The log sequence number of the log being applied does not match the current database. | 
| 3840 | The operation terminated abnormally. | 
| 3841 | There is no current database backup. This log backup cannot be used to roll forward a preceding database backup. | 
| 4001 | the application is in a modal state | 
| 4002 | the window isn’t allowed to open | 
| 4003 | lost connection to the network printerf | 
Last Update: 15. Juni 2015