Knowledgebase
- Top Articles
- Virtualization
- Cloud Backup
- Email Backup
- Hooks
- White Papers
- System Requirements
- Microsoft Exchange and SQL
- Resources
- Legacy
Top Articles
- Advanced Logging Options
- Disaster Recovery with Retrospect Solo
- GDPR – Deep Dive into Data Retention Policies with Grooming Selectors
- How to Enable Storage Groups Preview
- How to Set Up Remote Backup
- How to Set Up the Management Console
- In-App ASM Integration
- Mac Console Lists 'Deferred' as Date
- Microsoft SQL - Authentication Fails in Retrospect 7.6 and later (Windows)
- Retrospect Compatibility with Apple File System (APFS)
- Troubleshooting Email Notifications
- Upgrading Retrospect
- macOS Mojave – Application Data Privacy
Virtualization
- Error: "Cannot connect SSH, please check SSH settings" with ESXi 6.0 Update 2
- Licensing Examples for Retrospect Virtual
- Retrospect Virtual - Application Logs
- Retrospect Virtual FAQ on Backup Destinations
- Retrospect Virtual Host Server Java Heap Settings
- Retrospect Virtual Licensing
- Retrospect Virtual Management Console System Password Recovery
Cloud Backup
- Certified Cloud Storage Providers
- Cloud Backup - How to Estimate Cloud Storage Costs
- Cloud Backup - How to Exclude Retrospect Files from Dropbox Synchronization using Dropbox "Selective Sync"
- Cloud Backup - How to Set Up Amazon S3 for Cloud Backup
- Cloud Backup - How to Set Up Aqua Ray for Cloud Backup
- Cloud Backup - How to Set Up ArubaCloud for Cloud Backup
- Cloud Backup - How to Set Up Aufiero Informatica for Cloud Backup
- Cloud Backup - How to Set Up Backblaze B2 for Cloud Backup
- Cloud Backup - How to Set Up Cloudian for Cloud Backup
- Cloud Backup - How to Set Up Cynny Space for Cloud Backup
- Cloud Backup - How to Set Up DigitalOcean Spaces for Cloud Backup
- Cloud Backup - How to Set Up DreamHost for Cloud Backup
- Cloud Backup - How to Set Up Dropbox for Cloud Backup
- Cloud Backup - How to Set Up Google Cloud Storage for Cloud Backup
- Cloud Backup - How to Set Up IONOS for Cloud Backup
- Cloud Backup - How to Set Up MCT for Cloud Backup
- Cloud Backup - How to Set Up Minio for Cloud Backup
- Cloud Backup - How to Set Up Minio for Multi-Tenant Cloud Hosting
- Cloud Backup - How to Set Up Numergy for Cloud Backup
- Cloud Backup - How to Set Up OpenIO for Cloud Backup
- Cloud Backup - How to Set Up Orange for Cloud Backup
- Cloud Backup - How to Set Up PCExtreme for Cloud Backup
- Cloud Backup - How to Set Up QNAP for Cloud Backup
- Cloud Backup - How to Set Up SwiftStack for Cloud Backup
- Cloud Backup - How to Set Up Swisscom for Cloud Backup
- Cloud Backup - How to Set Up Synology for Cloud Backup
- Cloud Backup - How to Set Up Wasabi for Cloud Backup
- Cloud Backup - How to Set Up Zenko CloudServer for Cloud Backup
- Cloud-Backup - Wie man mit Basho Riak S2 die Speicherung in der privaten Cloud einrichtet
- Cloud-Backup – Die beste Art, Daten über einen Cloudspeicher zu schützen
- Cloud-Backup – So richten Sie ein Cloud-Backup ein
- Cloud-Backup – Wie man Dunkel Cloud Storage für ein Cloud-Backup einrichtet
- Restore error with Amazon Glacier
- Troubleshooting Cloud Backups
Email Backup
- Email Backup - How to Set Up Gmail as an Email Account
- Email Backup - How to Set up a Yahoo Account as an Email Account
- Email Backup - How to Set up an Apple iCloud Mail Account as an Email Account
- Email Backup - How to Set up an IMAP Account as an Email Account
Hooks
- Data Hooks: How to Create Dashboard Data Hooks
- Data Hooks: How to Customize Dashboard Layout
- Script Hooks: External Scripting with Event Handlers
- Script Hooks: How to Protect MongoDB with Retrospect
- Script Hooks: How to Protect MySQL with Retrospect
- Script Hooks: How to Protect PostgreSQL with Retrospect
- Script Hooks: Integrating Retrospect with IFTTT
- Script Hooks: Integrating Retrospect with Nagios
- Script Hooks: Integrating Retrospect with Slack
White Papers
- BackupBot – Deep Dive into ProactiveAI
- Block-based versus File-based Deduplication
- Competitive Analysis - Retrospect Solo
- Competitive Analysis - Retrospect Virtual
- Competitive Analysis - Retrospect for Mac
- Competitive Analysis - Retrospect for Windows
- Deep Dive - Components of a Retrospect Backup
- Disaster Recovery of Linux Physical and Virtual Machines
- File-based versus Image-based Backups
- Mobile Backup - How to Protect Android Devices
- Mobile Backup - So schützen Sie Apple-Geräte
- Mobile Backup - So schützen Sie BlackBerry-Geräte
- Mobile Backup - So schützen Sie Windows-Geräte
- Schützen von Apple iWork-Dokumenten – Pages, Numbers und Keynote
- Schützen von Microsoft Office-Dokumenten – Word, Excel, PowerPoint, Access und Publisher
- Top Tips for Better Backup
System Requirements
- Retrospect 10 for Windows System Requirements
- Retrospect 11 for Windows System Requirements
- Retrospect 12 for Mac System Requirements
- Retrospect 12 for Windows System Requirements
- Retrospect 13 for Mac System Requirements
- Retrospect 14 for Mac System Requirements
- Retrospect 15 for Mac System Requirements
- Retrospect 15 for Windows System Requirements
- Retrospect Solo 15 for Mac System Requirements
- Retrospect Solo 15 for Windows System Requirements
- Retrospect Virtual 2018 System Requirements
- Retrospect Virtual System Requirements
- Upgrade Eligibility Policy for Retrospect 12 for Windows and Retrospect 14 for Mac
- Upgrade Eligibility Policy for Retrospect 15 for Windows and Retrospect 15 for Mac
- Which versions of Linux and Unix does the client support?
Microsoft Exchange and SQL
- Microsoft Exchange - Error -3407 (unknown) during Mailbox backup
- Microsoft Exchange - Error -3619 (Database not found) during Exchange 2003 Restore
- Microsoft Exchange - How to Restore Exchange databases to a new server
- Microsoft Exchange - Registry keys are created during mailbox backup
- Microsoft Exchange - Restoring Exchange 2000 to a new server
- Microsoft Exchange - Retrospect 7.7 problems authenticating with Exchange Client
- Microsoft Exchange - Troubleshooting Error -3408 when backing up Exchange 2007 Mailboxes
- Microsoft Exchange Mailbox Backup Requirements
- Microsoft Exchange Recovery Storage Group Support
- Microsoft Exchange Supported Mailbox Backup Configurations
- Microsoft Exchange and SQL - Retrospect Cluster Support
- Microsoft SQL - Error -1004 (Database Backup/Restore error) during a Retrospect SQL Database Restore
- Microsoft SQL - Trouble Writing Files, Error -1004 when restoring SQL
- Microsoft SQL Server R6034 Error
Resources
- "Error has occurred" or "invalid license" when entering Retrospect license codes
- 'Remaining' count is negative
- ASR Writer Backup Failed
- Assert errors grx.cpp-1076 and grx.cpp-1089
- Auto Launching Guide for Retrospect for Windows
- Avid Support for Windows and Mac
- Backing Up SharePoint Team Services
- Backing Up To or From Mounted AppleShare or SMB NAS Volumes with Retrospect 6.1 for Mac OS X
- Binding Retrospect Client to a specific IP address
- CERT Vulnerability CVE-2015-2864
- Can't access registry for S-1-5-21-1482476501-854245398-1708537768-1003 error -1101 (file/directory not found).
- Can't use Open File Backup for Drive C, Error -1017 Insufficient Permissions
- Catalog Damaged or Corrupt Errors
- Catalog Rebuild of a Disk Backup Set with Grooming
- Catalog Rebuild – Retrospect 6 for Mac
- Changing your language on Windows
- Clearing Library Barcode Information
- Clients are continuously deferred during Proactive Backup
- Communication errors with VXA-320 tape drives
- Configuring Retrospect 7.x for use with a NAS device
- Configuring Retrospect to auto launch on newer Linux systems
- Creating a 64-bit Bootable DR Image
- DR CD and Fixed IP addresses
- DR Restore fails with MapError - Unknown Windows error 1630
- Disk Backup Set Grooming with Retrospect 7
- Email Protection for Microsoft Outlook
- Error -1001 (unknown Windows error) when copying security information
- Error -1017 permission errors when using NAS volumes with Windows
- Error -1019 Out of Resource Errors with Multiple Executions on a Local Windows Server
- Error -102 (trouble communicating) and "error 100 (Device Rejected Command)"
- Error -102 Trouble Communicating
- Error -1020 Sharing Violation and "Error -1111 Locked Range Conflict"
- Error -1028 for disaster recovery with cloud set
- Error -1101 (file or folder not found) on an unattended backup of a Microsoft networking volume?
- Error -1103 (write protected)
- Error -1115 (volume full)
- Error -203 (hardware failure) when backing up
- Error -203 (hardware failure) with Retrospect
- Error -205 lost access to storage media
- Error -206 (media failure) and SCSI Devices
- Error -206 Dirty Heads, Bad Media, etc
- Error -2265: Archive file is missing File record
- Error -3045 (There is insufficient storage space to complete the operation) and -3405 (Cant backup system state)
- Error -3047 (Disk inactivity threshold not met)
- Error -34 (Volume Full)
- Error -35 volume doesn't exist and -53 volume offline-Macintosh
- Error -36 (I/O error, bad media)
- Error -39 - Unexpected end of file
- Error -43 (File not found)
- Error -506 duplicate activator code found
- Error -519 troubleshooting
- Error -525 (name/login conflict)
- Error -526 (Backup Client is Locked)
- Error -527 (client renamed)
- Error -530 backup client not found
- Error -541 (client not installed or not running)
- Error -556 (backup client: network interface unavailable)
- Error -560 invalid private/public key
- Error -625 - Out of Memory
- Error -631 Duplicate Program Extension
- Error -843 Resource in use
- Event ID 8194 VSS Error
- Execution is Deferred Tutorial
- Execution is deferred
- General SCSI and USB Troubleshooting
- Gestalt Warning in OS X 10.10 Console
- Grooming Reporting Numerical Discrepancies
- Grooming Tips and Troubleshooting
- How does Retrospect work with Microsoft Encrypted File System EFS
- How much free space is recommended for Retrospect?
- How to Customize the Retrospect Email Template
- How to Restore Empty Folders
- How to Set Up Dell RD1000 with Retrospect Backup
- How to backup to hard disks (Mac)
- How to protect a computer over VPN
- How to use Retrospect Import/Export Configuration Management
- Immediate Restore - Mac OS
- Immediate Restore - Windows 6.5
- Improved Error Reporting
- Install Error 1311, Source File not Found
- Installation Guide for Retrospect Client for Linux
- Instant Scan Advanced Options
- Instant Scan Frequently Asked Questions
- Issues duplicating to NAS devices
- LTFS Support for Windows and Mac
- Live Restore over Windows XP Service Pack 2
- Mac System Preferences Relaunches on Snow Leopard (10.6) and Lion (10.7)
- Macintosh Internal Consistency Check and Configuration Errors
- Migrating from BAK to XML Configuration File Backups
- Module.cpp-1063 error during backup
- Moving Retrospect from one Macintosh backup computer to another Macintosh backup computer
- Moving Retrospect from one Windows backup computer to another Windows backup computer
- Open File Backup Tips
- Opening your network firewall for Retrospect
- Permissions errors -1017 and -1020 when duplicating Windows volumes
- Protecting Oracle Databases
- Protecting Virtual Environments
- RDX set can't find media after upgrade to Retrospect 11.5 for Windows
- Rebuilding Retrospect for Mac Version 6 catalog files
- Recovering from Error 206, Media Failure
- Resetting the Retrospect 10 Client Password
- Resolution for macOS scanning incomplete error: "-1011 (API request impossible)"
- Resolving Tape Alert errors and messages
- Resynchronizing (slow) during a failing catalog
- Resynchronizing (slow) message while rebuilding a Backup Set catalog in Retrospect
- Retrospect 10.0.0 AES Encryption Key Issue
- Retrospect 8 Engine/Console Port requirements
- Retrospect 8.x for Macintosh Optical Support
- Retrospect Client for Windows Troubleshooting
- Retrospect Compatibility with Microsoft Windows 7
- Retrospect Error -643 or -645 During Scan
- Retrospect Error Code Table
- Retrospect Virtual Internal Error 1012
- Retrospect Virtual: How to Restore the Default Password
- Retrospect Virtual: How to Stop a Stuck Backup
- Retrospect Virtual: Predefined Destination Blank
- Retrospect and DFS
- Retrospect for Windows and WebDAV
- Retrospect for Windows fails to Autolaunch
- Retrospect is asking me to re-type my license code
- Retrospect wants to re-copy unchanged files during a backup
- Scanning Incomplete error -1013 Malformed Name
- Server-Level OS Identification
- Tape Capacity FAQ
- Tape Drive Not Seen by Retrospect
- Tape drive is not displayed correctly in Retrospect 7.7 (Windows)
- Tape drive shows up as "Content Unrecognized" in Retrospect
- This password is incorrect message in Retrospect 8
- Troubleshooting Bad Backup Set header and other similar errors
- Unknown Mac Error 20
- Updating to Windows 2003 SP2 and Remote Desktop
- Updating your Retrospect Disaster Recovery images
- Uploading Files for Support
- Use Active Directory Group Policy to Remotely Install the Retrospect Client
- Using Retrospect with Microsoft Windows XP Service Pack 2
- VMWare backup and Independent Disks
- VSS Errors 1920 and 4350 can be safely ignored
- What is an Upgrade Authentication Code (UAC)?
- What is the difference between "Backup" and "Duplicate"?
- Where to find your Retrospect license code or registration number
- Why does Retrospect 8.x show 127.0.0.1 after updating the software?
- Why is Retrospect communicating with address 224.1.0.38?
- Windows Disaster Recovery Driver Guide
- Windows Disaster Recovery and BootCamp
- Windows Internal Consistency Check and Configuration Errors
- Windows Server 2012 Data Deduplication
Legacy
- Express HD - How do I backup to my external hard drive?
- Express HD - How do I install Retrospect Express HD 2.0?
- Express HD - How do I my restore data?
- Express HD - How do I rebuild the catalog file in Express HD 2.x?
- Express HD - How to delete Restore Points in Express HD 2.0?
- Express HD - Restore Points aren't showing
- Express HD - Upgrading from Express HD to Professional
- Express and Express HD compatibility and support
- How do I install the Retrospect Driver Update on Mac OS X?
- How does Retrospect 6.x for Macintosh handle FileVault and other Sparse Images
- Microsft Active Directory 2008 not backed up with Retrospect 7.6
- Performance Enhancements in Retrospect 10 for Windows and Retrospect 12 for Mac
- Retrospect 10 for Mac Release Notes
- Retrospect 7.7 for Windows Release Notes
- Retrospect 8 for Windows Release Notes
- Retrospect 8.x Desktop Edition for Mac will not run on OS X Server operating systems
- Retrospect 8.x System Requirements
- Retrospect 8.x and 9.x Security (Mac)
- Retrospect 9 for Mac Release Notes
- Retrospect 9.0 and earlier with Mountain Lion
- Retrospect 9.0 for Mac Read Me
- Retrospect Compatibility with Mac OS X 10.6 "Snow Leopard"
- Retrospect Compatibility with Mac OS X Lion
- Retrospect Driver Update for Mac Version History
- Retrospect Express compatibility and server operating systems
- Retrospect Update for Retrospect 7.x (Win) Version History
- Upgrade Eligibility Policy for Retrospect 10 for Windows and Retrospect 12 for Mac
- Upgrade Eligibility Policy for Retrospect 11 for Windows and Retrospect 13 for Mac
- User Initiated Restore Setup Tutorial